Fahana Rahman, Customer care service

Fahana Rahman

Customer care service

Akbar travels

Location
Qatar - Doha
Education
Diploma, Aviation Hospitality and Airport Management
Experience
1 years, 2 Months

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Work Experience

Total years of experience :1 years, 2 Months

Customer care service at Akbar travels
  • India - Kerala
  • August 2015 to September 2016

Maintaining positive relationships with all customers
*Making reservations & book ticket, issuing the ticket.
*Ticket re-fund & cancellation
*Calling airlines and providing quality services
*Answering client queries & mail.
*Knowledge for GDS
Worked at Raj Residency, A four star business class hotel, Kerala,
India, as

Education

Diploma, Aviation Hospitality and Airport Management
  • at Akbar Academy
  • July 2015

in

Specialties & Skills

CUSTOMER RELATIONS
MICROSOFT MAIL
QUALITY
TELEPHONE SKILLS
LANGUAGES
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT POWERPOINT

Languages

English
Expert
Hindi
Expert