Distribution Advisor
STC Channels -saudi Arabia
Total years of experience :17 years, 8 Months
-Resolved problems, improved operations and provided exceptional service.
-Led projects and analyzed data to identify opportunities for improvement.
-Conducted research, gathered information from multiple sources and presented results.
-Monitored sales team performance and provided constructive feedback.
-Reported sales data to upper management for review.
-Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
-Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
Reviewed customer service agreements for terms and conditions pricing and accuracy.
-Researched competitors' activities and products to uncover new trends
-Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
-Participated in team-building activities to enhance working relationships.
-Conducted research, gathered information from multiple sources and presented results.
-Improved operations through consistent hard work and dedication.
-Used coordination and planning skills to achieve results according to schedule.
-Collaborated with team members to achieve target results.
-Worked with customers to understand needs and provide excellent service.
-Resolved problems, improved operations and provided exceptional service.
-Worked flexible hours across night, weekend and holiday shifts.
-Lead sales force of 70 Members in North and Eastern region .
-Increased sales through our POS in both regions (ER-NR) by 160%.
-Participated in implementing new apps and POS, as part of organization goals to deliver latest hardware and software solutions for our valuable customers.
-Managed to add 20%+ new customers picking our POS from 3K to 4k.
-Contributing in maximizing sales volume through GSM & FTTH products, through outdoor (field sales force )and indoor as POS via several key account customers ( Jarir bookstore/Extra/Carrefour...ETC)
-Leading sales force of 120 members along with their upper managers in order to achieve organization goals
-Recruiting, selecting, orienting, training, assigning, scheduling, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
-Achieving regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews
-Established sales objectives by creating sales plan and quota for districts in support of national objectives
-Recommending product lines by identifying new product opportunities or product packaging.
-Developed and implemented comprehensive salesperson training program.
-Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
-Identified trends in customer marketplaces to develop valuable solutions.
-Headhunted, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
-Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
-Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
-Lead new teams to boost sales average of 20% on monthly basis
-Grew market penetration and sales figures by leveraging relationships and personally overseeing negotiations resulting in 35% revenue increase
key responsibilities:
• Compile and maintain a comprehensive customer profile database
• Identify new opportunities and develop leads in the designated segment
• Retain corporate customer portfolios and build long term relationships
• Develop and executes account plans to achieve sales and revenue targets
• Manage the structuring and closing of deals with Corporate Customers
• Advised senior management on best routes and strategies to implement in order to achieve business development
• Contributed to identifying upcoming product opportunities - Supported product development to enhance/develop current/new products
• Opening new sales channels via existing and new customer using them as influence
• Contribute in telecom events representing the company's new products
• Enhancing the customer care services thorough regular meetings with sales and customer care center in order to deliver a better customer experience and quality of service
• Worked in data services such as DIA &IP-VPN services along with clouding services and collocation
Achievement :
1) Closed several deals with good revenue customers
2) One of the Top 3 sales executive out of 120 S.E kingdom wide in 2009 - 2013
3) Had the pleasure to serve some of the region respective companies such as
Saudi oger - Al Bandar group(center point-city max) -Erfan & Bagedo hospital
KAUST - Hafil Transportation - Amricana CO.
4) Brought The first MNP deal in the kingdom back 2008 total of 160 lines for ATLAS AL OLYAN CO.
5) Achieved my annual target total of 2 million S.A.R on February 2013 by closing a deal with one of Bin Laden group companies
6) Was able to sell over 600 LTE devices with subscription with a revenue 1159000 via a sales campaign which took place in ALJ group in several location during Jun 2013
-Achieved or exceeded company-defined sales quotas.
-Selected correct products based on customer needs, product specifications and applicable regulations.
-Informed customers of promotions to increase sales productivity and volume.
-Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
-Presented professional image consistent with company's brand values.
-Increased sales volume by adding new accounts in Jeddah territory with growth of 30 %
-Contributed to event marketing, sales and brand promotion.
-Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
-Developed, maintained and utilized diverse client base.
-Handled 20 effective calls per day to address customer inquiries and concerns
I studied high school, majoring in science
