Fais Kizhake Valappil

 Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and peripheral equipment’s.
 Monitoring and Managing all the Technical Problem including All Locations(15 Companies)More than 1000 users Responsible for Hardware, Software & Network Issues
 Managing domain user accounts, Groups with permissions and Organizational units
 E-Mail Client Configuration & Support (Microsoft Outlook, Office365 and OWA)
 Fault finding & Troubleshooting of Monitor, SMPS, Mother Board
 Participate in technological department projects and perform problem diagnosis of Network & Desktop environment under IT Management direction.
 Cabling, Installation and configuration and Troubleshooting of LAN/WAN and LAN devices
 Installation and configuration of Windows7 & 8, XP and 2008/2012 Server 0/S
 Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2013
 Giving IT support to all Brokers, Marketing, Auditing, Consulting staffs and Management.
 Supporting for Network connection and configuration issues
 Printer installation, Network sharing, troubleshooting, handling toners and cartridges
 PC Assembling, Formatting, Configuring Scan To PC, upgrading and Troubleshooting
 Installing, configuring, Backup and Data Recovery, Installing antivirus software
 Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
 Monitoring and Administrate the Share point, Exchange, systems and Domain network
 Handling more than 1000 Computers, Network Printers, Scanners, Fax Machine, Xerox Machine, Copier machine, VoIP Telephone and Wireless Routers

 Configuring and Installing Retail POS Machine, Biometric Device, Traffic Counter, HHT Device RF Gun and Centralized Music system
 Participate in technological department projects and perform problem diagnosis of Network & Desktop environment under IT Management direction.
 Cabling, Installation, Configuration and Troubleshooting of LAN/WAN and LAN devices
 Installation and configuration of Windows7 & 8, XP and 2008/2012 Server 0/S
 Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2013
 Supporting for Network connection, Switch configuration and Installation
 Printer and Scanner installation, Network sharing, Scan to PC & Folder Settings
 PC Assembling, Formatting, Imaging, upgrading and Troubleshooting
 Installing & configuring Backup, Data Recovery, antivirus software and all Applications
 Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
 Monitoring and Administrate the Share point, Exchange, systems and Domain network
Configuration and Installing POS, Traffic counter, Biometric Device
 Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, IP Telephone Configuration and peripheral equipment’s.
 Giving Application support Like ERP, Oracle, Discoverer, Carpro, Cube & Trading application
 Monitoring and Managing all the Technical Problem including All Locations(15 Companies)More than 1000 users Responsible for Hardware, Software & Network Issues
 Managing domain user accounts, Groups with permissions and Organizational units
 E-Mail Client Configuration & Support (Microsoft Outlook, Office365 and OWA)
 Fault finding & Troubleshooting of Motherboard, Printer, Scanner and Network Device

 Monitoring and Managing all the Technical Problem including 3 branches, and Responsible for Hardware, Software and Network Issues
 Managing domain user accounts, Groups with permissions and Organizational units
 Fault finding & Troubleshooting of Monitor, SMPS, Mother Board
 Cabling, Installation and configuration and Troubleshooting of LAN/WAN and LAN devices
 Installation and configuration of Windows7&8, XP and 2008/2012 Server 0/S
 Installation and configuration of MS Office 2000/2003, 2007, 2010 and 2012
 Giving IT support to all Brokers, Marketing, Auditing, Consulting staffs and Management.
 Supporting for Network connection and configuration issues
 Printer installation, Network sharing, troubleshooting, handling toners and cartridges
 PC Assembling, Formatting, upgrading and Troubleshooting
 Installing, configuring, Backup and Data Recovery, Installing antivirus software
 Installing, configuring and troubleshooting windows Network (Workgroup, Client-server)
 Monitoring and Administrate the Sharepoint, Exchange, systems and Domain network
 Handling more than 200 Computers, Network Printers, Scanners, Fax Machine, Xerox Machine, Copier machine, VoIP Telephone and Wireless Routers