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faisal alkhaldi, Customer Service, help desk Coordinotor , IT technician support, data entry

faisal alkhaldi

Customer Service, help desk Coordinotor , IT technician support, data entry·Kuwait finance house

Kuwait

High school or equivalent, اداره اعمال نظم اداريه

Work experience

Total years of experience: 5 years, 7 months

Customer Service, help desk Coordinotor , IT technician support, data entry

October 2009 - April 2015

Kuwait finance house

Al Kuwait, Kuwait

October 2009 - April 2015

2006 /6 /1 - 2007 /9/1 Customer Service - Delham Company .
. 2010 - 2015 Help Desk Coordinator - Kuwait finance house banking, ITS (international Turnkey system)
8 month with Customer Services Technician SDG (Service Desk Group Technical Support) - Kuwait finance house banking, ITS (international Turnkey system) up to date

Company industry:
Banking
Job role:
Information Technology

Education

AOU University

January 2009

January 2009

High school or equivalent, اداره اعمال نظم اداريه

Saudi Arabia

High secondary 3rd. year in AOU University Help desk Specialist A+ MCSA 410 MCSA 411 MCSA 412 Sybase System Administrator windows server 2012 Active Directory English course Sybase System &DB Administration Adaptive Server Enterprise 15

Skills

Remote Support

Expert

IT

Expert

Customer Service

Expert

Technical Support

Expert

Help Desk Management

Expert

A+ CERTIFIED

Beginner

ACTIVE DIRECTORY

Beginner

BANKING

Expert

CALL CENTER

Beginner

CUSTOMER SERVICE

Expert

FINANCE

Expert

help desk Coordinotor

Expert

MICROSOFT

Beginner

TECHNICAL SUPPORT

Expert

TECHNICIAN

Expert

Help Desk Management

Expert

Technical Support

Expert

Customer Service

Expert

IT

Expert

Remote Support

Expert

Languages

Arabic

Expert

English

Expert