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Faisal Hussam, used car sales person

Faisal Hussam

used car sales person·my company

Jordan

Diploma, Hospitality

Work experience

Total years of experience: 12 years, 0 months

used car sales person

December 2020 - November 2023

my company

Amman, Jordan

December 2020 - November 2023

Successfully handled end-to-end operations, including customer acquisition,
negotiations and documentation.
- Demonstrated effective multitasking, financial management, and problem-solving
skills in a competitive market.
- Developed and implemented strategies to enhance customer satisfaction.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

car service adviser

November 2016 - January 2020

Suzuki - Rostamani

Dubai, United Arab Emirates

I found this job using Bayt.com

November 2016 - January 2020

- Provided comprehensive service advice to customers, addressing inquiries and
ensuring a high level of customer satisfaction.
- Effectively communicated vehicle service recommendations, costs, and timelines
to clients.
- Collaborated with the service team to schedule repairs, manage work orders, and
ensure timely completion of services.
- Maintained accurate records of customer interactions and service transactions
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Maintenance, Repair, and Technician

customer service and call center

April 2013 - April 2016

Q Express

Dubai, United Arab Emirates

I found this job using Bayt.com

April 2013 - April 2016

Managed inbound customer inquiries, providing information, resolving issues, and
ensuring customer satisfaction.
- Processed customer orders, tracked shipments, and facilitated product returns in
alignment with company policies.
- Maintained a high level of product knowledge to effectively address customer
queries and concerns.
- Collaborated with team members to meet service level targets and enhance overall
call center performance.
Company industry:
Shipping
Job role:
Customer Service and Call Center

customer sales director

May 2010 - December 2012

Half Moon for travel and tourism - Jordan

Amman, Jordan

May 2010 - December 2012

Sales and Customer Service - Half Moon For Travel & Tourism - Successfully promoted travel packages, handling customer inquiries, and ensuring
optimal client satisfaction.
- Collaborated with customers to understand their travel needs, provided
recommendations, and facilitated booking processes.
- Handled reservations, processed transactions, and managed related documentation
efficiently.
- Resolved customer issues promptly, ensuring a positive travel experience and
building customer loyalty
Company industry:
1357
Job role:
Customer Service and Call Center

Education

Luminus Technical University College

August 2009

August 2009

Diploma, Hospitality

Jordan

GPA (percentage): 86%

GPA (percentage): 86%

Learned about Hospitality service and tourism administration
View attachment

Skills

Automotive Aftermarket
Expert
Automotive Aftermarket
Expert
Service Desk
Expert
Service Desk
Expert
Call Center
Expert
Call Center
Expert
Guest Service
Expert
Guest Service
Expert
Automotive Repair
Expert
Automotive Repair
Expert
Autoline software
Expert
Autoline software
Expert
CRM software
Expert
CRM software
Expert
Cummuniction
Expert
Cummuniction
Expert
Automotive Technical
Expert
Automotive Technical
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
Office Work
Expert
Office Work
Expert
Insurance
Intermediate
Insurance
Intermediate
Customer Service
Expert
Customer Service
Expert
writing
Expert
writing
Expert

Social profiles

Facebook
Facebook
facebook.com/facebook.com/profile.php?id=61553776299638&mibextid=2JQ9oc

Languages

English
Expert
Arabic
Native Speaker

Memberships

Jordan Bikers

Driving around everywhere

January 2020

Training and Certifications

Training
Time Management Training
Souq.com
May 2015
Suzuki, SQS Course
Suzuki
Aug 2018

Hobbies

  • cars and bikes restoration
  • Motorbike driver
  • Sport cars Drifter