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Faisal Alwaked, Customs Inspection Specialist

Faisal Alwaked

Customs Inspection Specialist·zacat,Tax, and Customs Authority

Saudi Arabia

Bachelor's degree, اللغة الانجليزية

Work experience

Total years of experience: 7 years, 8 months

Customs Inspection Specialist

March 2021 - Present

zacat,Tax, and Customs Authority

Riyadh, Saudi Arabia

March 2021 - Present

Inspection of goods, passengers and all their belongings, whether
as a preventive or personal inspection in case of suspicion, and
preparation of seizure reports in case of seizures, in order to
prevent the entry or exit of anything that is prohibited, banned or
restricted in accordance with the customs regulations and
procedures permitted by the laws and legislation in the Kingdom
of Saudi Arabia.
Company industry:
Public Administration
Job role:
Quality Control

Sr. Officer – Key Account Customer Care

January 2020 - March 2021

Bupa Arabia

Riyadh, Saudi Arabia

January 2020 - March 2021

Fulfilling daily key account group Bupa Arabia insurance operation
requests and queries received from the group secretary.
Representing an excellent Bupa Arabia image by reflecting the
organization values and objectives.
Company industry:
Insurance & TPA
Job role:
Administration

Platinum Account Manager

June 2019 - August 2019

American Express Saudi Arabia

Riyadh, Saudi Arabia

June 2019 - August 2019

Responsible for the day to day financial transactions of the company. Duties include invoice processing, daily bookkeeping records, billing and tracking business expenses. This position requires keen attention to detail and customer service skills. Incumbent will work with clients to assist with financial transactions and resolve refunds or billing inaccuracies. .
Company industry:
Financial Services
Job role:
Sales

Customer Service Agent

May 2018 - January 2019

Saudi Ground Services

Riyadh, Saudi Arabia

May 2018 - January 2019

Provides direct customer services, including check-in, seat assignment, baggage checking, excess baggage collection, documentation and travel permission checks, passenger handling, re-routing and accommodation, special services, aircraft gate departure control, flight close out, and the coordination of activities in the terminal with concerned departments.
Company industry:
Airlines
Job role:
Customer Service and Call Center

Trainee

December 2016 - February 2017

Sabb British Bank

Riyadh, Saudi Arabia

December 2016 - February 2017

Modules cover: ethical behaviour, personal effectiveness, customer service, writing for business, desktop applications and the use of the Internet. Participants are also briefed on how to search for jobs and prepare for interviews. At the end of the programme, completion certificates are issued
Company industry:
Banking
Job role:
Banking

Education

جامعة الملك سعود

January 2016

January 2016

Bachelor's degree, اللغة الانجليزية

Saudi Arabia

GPA (point): 3.90 out of 5

GPA (point): 3.90 out of 5

...
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Skills

Sales
Expert
Sales
Expert
English
Expert
English
Expert
SAP Development
Expert
SAP Development
Expert
Finance
Expert
Finance
Expert
Translation
Expert
Translation
Expert
Negotiation
Expert
Negotiation
Expert
Teamwork
Intermediate
Teamwork
Intermediate
Sales
Beginner
Sales
Beginner
Persuation
Expert
Persuation
Expert
Managment
Intermediate
Managment
Intermediate
English
Expert
English
Expert
Relashionship
Intermediate
Relashionship
Intermediate
Commitment
Expert
Commitment
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Health Insurance
Beginner
Health Insurance
Beginner
Communication
Expert
Communication
Expert
Self Development
Expert
Self Development
Expert
Medical Terms
Beginner
Medical Terms
Beginner
Handling Long Work Hours
Expert
Handling Long Work Hours
Expert
Translating English Language
Expert
Translating English Language
Expert
Customer Service
Intermediate
Customer Service
Intermediate
SAP Development
Expert
SAP Development
Expert
Finance
Expert
Finance
Expert
Translation
Expert
Translation
Expert

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Certifications
Retail Banking Professional Foundation Certification
Training
Principle Of Selling Skills
Bupa Arabia
Anti-Terrorism Financing Course
SABB Academy
Self Development Course
SABB Academy
Computer Skills Course
SABB Academy
Customer Service Skills Course
SABB Academy
Communication Skills
SABB Academy
Selling Skills Course
SABB Academy
Documents Forgery Course
SABB Academy
Introduction to Compliance Course
SABB Academy
Anti-money laundering course
SABB Academy
Vocational English (English for Banking and Finance) (level2) (120hours) English course
SABB Academy
Job interview Skills & Resume Building Course
SABB Academy
SABB Academy
SABB British Bank

Hobbies

  • Reading
  • Self Development