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Faisal Alwaked,  Customs Inspection Specialist

Faisal Alwaked

Customs Inspection Specialist·zacat,Tax, and Customs Authority

Saudi Arabia

Bachelor's degree, اللغة الانجليزية

Work experience

Total years of experience: 7 years, 9 months

Customs Inspection Specialist

March 2021 - Present

zacat,Tax, and Customs Authority

Riyadh, Saudi Arabia

March 2021 - Present

Inspection of goods, passengers and all their belongings, whether
as a preventive or personal inspection in case of suspicion, and
preparation of seizure reports in case of seizures, in order to
prevent the entry or exit of anything that is prohibited, banned or
restricted in accordance with the customs regulations and
procedures permitted by the laws and legislation in the Kingdom
of Saudi Arabia.

Company industry:
Public Administration
Job role:
Quality Control

Sr. Officer – Key Account Customer Care

January 2020 - March 2021

Bupa Arabia

Riyadh, Saudi Arabia

January 2020 - March 2021

Fulfilling daily key account group Bupa Arabia insurance operation
requests and queries received from the group secretary.
Representing an excellent Bupa Arabia image by reflecting the
organization values and objectives.

Company industry:
Insurance & TPA
Job role:
Administration

Platinum Account Manager

June 2019 - August 2019

American Express Saudi Arabia

Riyadh, Saudi Arabia

June 2019 - August 2019

Responsible for the day to day financial transactions of the company. Duties include invoice processing, daily bookkeeping records, billing and tracking business expenses. This position requires keen attention to detail and customer service skills. Incumbent will work with clients to assist with financial transactions and resolve refunds or billing inaccuracies. .

Company industry:
Financial Services
Job role:
Sales

Customer Service Agent

May 2018 - January 2019

Saudi Ground Services

Riyadh, Saudi Arabia

May 2018 - January 2019

Provides direct customer services, including check-in, seat assignment, baggage checking, excess baggage collection, documentation and travel permission checks, passenger handling, re-routing and accommodation, special services, aircraft gate departure control, flight close out, and the coordination of activities in the terminal with concerned departments.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Trainee

December 2016 - February 2017

Sabb British Bank

Riyadh, Saudi Arabia

December 2016 - February 2017

Modules cover: ethical behaviour, personal effectiveness, customer service, writing for business, desktop applications and the use of the Internet. Participants are also briefed on how to search for jobs and prepare for interviews. At the end of the programme, completion certificates are issued

Company industry:
Banking
Job role:
Banking

Education

جامعة الملك سعود

January 2016

January 2016

Bachelor's degree, اللغة الانجليزية

Saudi Arabia

GPA (point): 3.90 out of 5

GPA (point): 3.90 out of 5

...

Skills

Sales

Expert

English

Expert

SAP Development

Expert

Finance

Expert

Translation

Expert

Negotiation

Expert

Teamwork

Intermediate

Sales

Beginner

Persuation

Expert

Managment

Intermediate

English

Expert

Relashionship

Intermediate

Commitment

Expert

Microsoft Office

Intermediate

Health Insurance

Beginner

Communication

Expert

Self Development

Expert

Medical Terms

Beginner

Handling Long Work Hours

Expert

Translating English Language

Expert

Customer Service

Intermediate

SAP Development

Expert

Finance

Expert

Translation

Expert

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Retail Banking Professional Foundation Certification

Training
Principle Of Selling Skills
Bupa Arabia
Anti-Terrorism Financing Course
SABB Academy
Self Development Course
SABB Academy
Computer Skills Course
SABB Academy
Customer Service Skills Course
SABB Academy
Communication Skills
SABB Academy
Selling Skills Course
SABB Academy
Documents Forgery Course
SABB Academy
Introduction to Compliance Course
SABB Academy
Anti-money laundering course
SABB Academy
Vocational English (English for Banking and Finance) (level2) (120hours) English course
SABB Academy
Job interview Skills & Resume Building Course
SABB Academy
SABB Academy
SABB British Bank

Hobbies and interests

Reading
Self Development