Bayt.com
faisal عبدالرزاق, مشرف خدمة عملاء لقسم الحوالات الدولية Customer service supervisor for the international remittance D

faisal عبدالرزاق

مشرف خدمة عملاء لقسم الحوالات الدولية Customer service supervisor for the international remittance D

arab national bank (anb)

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Organization and management development
Experience
21 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :21 years, 1 Months

مشرف خدمة عملاء لقسم الحوالات الدولية Customer service supervisor for the international remittance D at arab national bank (anb)
  • Saudi Arabia - Riyadh
  • My current job since July 2006

اعمل على قياده فريق عمل ويكون اهتمامي في مراقبة جوده الخدمة المقدمة للعملاء وتطويرها باستمرار
I'm working on leadership team work and be my interest in monitoring the quality of service provided to customers and continued development

محاسب عملاء Client accountant at herfy food service company
  • Saudi Arabia - Riyadh
  • March 2003 to May 2006

بداء عملي في الشركة مع بداية التحاقي بالدراسة الجامعية وكان عملي لتقديم خدمة للعملاء
Disease process in company with the beginning of joining undergraduate practical was to provide a service to customers

Education

Bachelor's degree, Organization and management development
  • at King Abdulaziz University
  • July 2012

تركزت دراستي في مجال تطوير الادارات والافراد مما يزيد انتاج وفاعليه اداء المؤسسة او الشركة . My studies were focused in the development departments and individuals which increases production and effective performance of the institution or company

Bachelor's degree, Industrial electronics and control
  • at Technical College
  • September 2006

دبلوم عالي (الشهاده الجامعية المتوسطة ) في هندسة الاكترونيات واغلب الدراسة كانت تنصب نحو البرمجيات وكيفية عملها مع الدوائر الكهربائية وكيفيه اصلاحها والتعلب علي المشاكل التي قد تحدث Diploma (undergraduate) in electronics engineering and most study was directed towards software and how they work with electrical circuits and how to fix it waltalb problems that may occu

Specialties & Skills

Customer Service
+Endorse 1
Cross functional Team Leadership
+Endorse 1
Microsoft programs
+Endorse 1
International Work
+Endorse 1
Internet Banking
+Endorse 1
Design monthly and periodic reports using Microsoft Office
+Endorse 0
Internet design positions
+Endorse 0
Cross-functional Coordination
+Endorse 0
Outstanding Customer Service
+Endorse 0
Microsoft Office programs work
+Endorse 0
International Work
+Endorse 0
Internet Banking
+Endorse 0
Cross-functional Team Leadership
+Endorse 0
Customer Service
+Endorse 0
Office Organization
+Endorse 0
Microsoft Programs
+Endorse 0
Design Development
+Endorse 0
Team Leadership
+Endorse 0

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Islamic banking (Certificate)
Date Attended:
April 2011
Valid Until:
April 2011
The road to customer service excellence and presentation skills (Certificate)
Date Attended:
October 2009
Valid Until:
October 2009
Comprehensive course of action in the area of sales and customer service (Certificate)
Date Attended:
July 2004
Valid Until:
October 2004
Career success skills (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
English (Certificate)
Date Attended:
January 2000
Valid Until:
February 2000
Cluster sales skills through service (Certificate)
Date Attended:
February 2009
Valid Until:
February 2009
Role supervisory skills and team building (Certificate)
Date Attended:
January 2010
Valid Until:
January 2010
The basic skills of work in the banking sector (Certificate)
Date Attended:
April 2008
Valid Until:
April 2008
CNC in Office work (Certificate)
Date Attended:
April 2005
Valid Until:
July 2005
Information security (Certificate)
Date Attended:
January 2012
Valid Until:
January 2012