Sales Agent
JAGUAR
Total years of experience :13 years, 9 Months
calls and face-to-face meetings with customers daily.
•Build and maintain relationships with new and repeat customers.
•Maintain records of all sales leads.
•Educate customers on how products or services can benefit them financially and professionally.
•Main Sales products are Vodafone telecom products like WIFI plans, post paid plans and fibre plans etc.
•Recommend potential products or services to management by collecting customer information and analyzing customer needs
•Build sustainable relationships of trust through open and interactive communication
•Meet personal and team sales targets.
Job Responsibilities
•Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
•Determining client needs and financials abilities to propose solutions that suit them.
•communicating with target audiences and managing customer relationships;
•sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications
•liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations.
•maintaining and updating customer databases.
(Ooredoo channel partner)
Job Responsibilities
•Open and maintain customer accounts by recording account information
•Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
•Recommend potential products or services to management by collecting customer information and analyzing customer needs
•Build sustainable relationships of trust through open and interactive communication
•Meet personal/team sales targets and call handling quotas
•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
•Attempt to persuade customer to reconsider cancellation and Inform customer of deals and promotions
• Gathers all project information: schedules, data requests, assignments, tasks, and project meetings.
• communicating with target audiences and managing customer relationships(both residential and Corporate Customers)
• Maintain Quality Reports, Technical Issue Reports and Team progress Reports.
• Maintain a good customer relationship and solve customer complaints.
• Maintain document control, track project activities and team communication.
• Works with project team to understand and assist with tracking all work, task and project assignments
• Working with Project Manager, assist in developing a comprehensive workflow process for project, Monitor and modify project schedule as assigned.
• Documentation and technical support for Phase 3 Oreedoo survey Team
• Work closely with all contractors and field staff to ensure all project documentation is recorded and archive.
with target audiences and managing customer relationships;
•main Scope of work was construction and painting quotation works.
•sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications
•maintaining and updating customer databases;
•Managing budgets, evaluating marketing campaigns, monitoring competitor activity.
client IT needs and makes recommendations, including IT equipment and service packages
•Prepares sales visits and presentations to pitch product, service, and combination packages to clients
•Demonstrates IT equipment to highlight product benefits
•Negotiates sales, package discounts, and long-term contracts with clients
•Answers questions, describes benefits, and discusses pros and cons of various competing products or services.
in Assembling, Installation, Configuring, Upgrading, Diagnosing and Troubleshooting of Hardware components and system Models.
•Installation of Operating Systems, Managing and maintaining computer hardware and peripherals.
• Installation and sharing of printers.
•Administering DHCP, DNS, and RIS, Group policy, back up services, sharing and security etc.
•Establishment of LAN connectivity's using TCP/IP and DHCP.
courses: HCL CERTIFIED ENGINEER (HCE) from HCL Career Development Centre, Kerala, India. The Course includes the following HCL certification: •Basic Hardware & Networking •Server+ •Security+ •System Engineer