SENIOR ACCOUNT MANAGER
Johnson & Johnson
Total years of experience :16 years, 2 Months
Clients - Handled various key clients:
Management - Managing 89 permanent instore consultants in top 5 markets in AP.
* Launches, Promotions & Events - Directing the Forecast and Allocation of all launches, promotions and
events, further closely monitor the Sales & Supply Chain for Arabian Peninsula region.
* Events - Working closely with brand team to develop and manage events for the programme.
* Logistics - Handle all logistics related to the event from concept building, hiring sales team, on site
execution and post event evaluation.
* Performance Management - Monitor individual Promoters Sales and Consumer Services & operational
services as applicable to Corporate/Brand expectations, image, and culture.
* Programme Development- Developing the entire In store Beauty Consultants (IBC ’s) programme and
gradually encouraging the entire IBC Team towards increasing product sales, improving the quality of the
consultations and ensuring highest level of customer satisfaction.
Attending Customers directly within the outlets.
* Handled many Braun Events.
* Promoted new products in market with successful feedback and sales.
* Responsible for creating maximum product awareness amongst the public.
* Answering and studying customer queries satisfactorily.
* Attaining better sales target.
* Giving feedback & competitive prices to the management.
* Assisting the supervisor in placing orders.
* Product Merchandizing.
Short term Events
* Gitex Supervisor for HP & ASUS
* Supervised BRAUN for Gitex
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