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Faraz Sikandar , executive officer

Faraz Sikandar

executive officer·Sui Southern Gas company

Pakistan

Master's degree, English

Work experience

Total years of experience: 12 years, 6 months

executive officer

February 2014 - Present

Sui Southern Gas company

Karachi, Pakistan

February 2014 - Present

Currently serving as an Executive in the Recovery Section, Customer Relations Department at Sui Southern Gas Company Limited. Possessing 13+ years of extensive experience in administration and operational support, with strong expertise in Oracle-based systems and a solid command of Microsoft Office applications. Skilled in managing administrative processes, data management, customer-related operations, reporting, documentation, and coordination across departments. Recognized for attention to detail, organizational abilities, and a commitment to achieving organizational objectives efficiently.

Key Skills
•Administrative Management
•Recovery & Customer Relations Operations
•Oracle Software Proficiency
•Microsoft Office Suite (Excel, Word, PowerPoint)
•Data Management & Reporting
•Documentation & Record Keeping
•Interdepartmental Coordination
•Problem Solving & Communication Skills

Company industry:
Administration Support Services
Job role:
Oil and Gas

Office Executive - Recovery Section (Customer Relations Department)

December 2013 - Present

Sui Southern Gas Company (SSGC) Regional Office

Karachi, Pakistan

December 2013 - Present

• Managed day-to-day recovery tasks and administrative operations within the Customer
Relations Department.
• Utilized Oracle CC&B and Oracle ERP systems efficiently to monitor, track, and update
billing and recovery records.
• Liaised with customers regarding outstanding recovery issues, ensuring professional conflict
resolution and maintaining strong client relations.
• Prepared detailed reconciliation statements, compliance documentation, and periodic
progress reports for regional management.

Company industry:
Oil & Gas

Office Assistant

December 2013 - Present

Sui Southern Gas

Karachi, Pakistan

December 2013 - Present

• Executed comprehensive administrative and clerical support functions across departmental
teams.
• Maintained physical and digital filing systems, documentation accuracy, and high-speed data
entry procedures.
• Handled internal and external business correspondence, drafting professional emails, letters,
and memos.
• Assisted in coordinating office logistics, managing schedules, and facilitating smooth
workplace operations.

Company industry:
Oil & Gas
Job role:
Administration

Education

Shah Abdul Latif University

December 2019

December 2019

Master's degree, English

Pakistan

GPA (percentage): 56%

GPA (percentage): 56%

Cleared my M.A English degree from recognized university Shah Abdul Latif University Khairpur.
View attachment

Shah Abdul Latif University

November 2019

November 2019

Master's degree, English

Pakistan

Shah Abdul Latif University

July 2015

July 2015

Bachelor's degree, Actuarial Science

Pakistan

B.I.S.E. Larkana

August 2012

August 2012

High school or equivalent, Analytical And Physical Chemistry

Pakistan

Trade Testing Centre

July 2011

July 2011

Bachelor's degree, Arts And Information Technology

Pakistan

B.I.S.E.

September 2009

September 2009

High school or equivalent, Applied Science And Engineering

Pakistan

Skills

Administration
Expert
Administration
Expert
MS Office
Expert
MS Office
Expert
Computer Operator
Expert
Computer Operator
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTERPRISE APPLICATION SOFTWARE
Intermediate
ENTERPRISE APPLICATION SOFTWARE
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORACLE UTILITIES CUSTOMER CARE AND BILLING CERTIFICATION
Intermediate
ORACLE UTILITIES CUSTOMER CARE AND BILLING CERTIFICATION
Intermediate
Project Management
Expert
Project Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Marketing
Expert
Marketing
Expert
Public Relations
Expert
Public Relations
Expert
Management
Expert
Management
Expert

Languages

English

Expert

Urdu

Native Speaker

Training and Certifications

Certifications
Diploma in Information and Technology
Trade Testing Board Karachi
Jun 2011

Hobbies and interests

researching about ancient and Islamic history.
Reading
reading

i like to research on ancient history