فراز خان, Area Manager - Sales & Retail Operations

فراز خان

Area Manager - Sales & Retail Operations

Petromin Corporation

البلد
المملكة العربية السعودية
التعليم
ماجستير, MBA Marketing
الخبرات
9 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 8 أشهر

Area Manager - Sales & Retail Operations في Petromin Corporation
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ نوفمبر 2018

- Managing complete operations of 15 retail business outlets of Petromin Express in Riyadh, KSA
- Responsible for achieving KPI's, Customers & Sales targets with full ownership of P&L.
- Managing employee relations and conduct other B2B activities.
- Conduct promotional activities & exploring new trade areas for business development.
- Ensuring compliance of SOP’s, company standards, and health & safety measures for smooth operations.
- Led a team of 80 employees & managing over 3 million SAR monthly business turnover.
- Responsible for achieving KPIs targets like Oil, Batteries, Filters, Tires, PMS, EcoWash, A/C service, etc.
- Delivering budgeted sales, gross margin & net profit via local marketing initiatives
- Ensuring strict compliance with SOPs to deliver the desired customer experience CX by ensure high CSI.
- Effectively developing skills of available human resource through regular training & appraisal process.
- Promoting a culture that embraces continuous process improvement, personal accountability & teamwork.
- Any other sales & marketing related tasks as assigned by the management (e.g., Market survey, competition activities, participating in exhibitions, sampling events, running promos etc.).
- Leading an operational team to manage and deliver projects and results within the timeline.
- Define KPIs for the assigned categories and analyze and drive performance for those categories.
- Prepare and present marketing forecasts, pricing surveys, competitor intelligence and marketing plans.
- Lead the team to deliver sales performance that meets the set company objectives.
-Responsible for delivering expected sales revenue target and profitability.
-Responsible for ensuring that stores are meeting KPIs and standard operating procedures to maintain brand

Executive - Sales And Marketing (Regional Incharge) في HONDA Atlas Cars (Pakistan) Limited
  • باكستان - إسلام أباد
  • مارس 2016 إلى أكتوبر 2018

- Regional Incharge of complete north region, supervise all activities regarding Sales & Marketing, Sales Promotion, Dealer Management, Corporate Sales, Event Management & Administration
- Conducting Sales Training across the country for Sales staff of the company as well as dealerships.
- Prepare & present quarterly PDCA to executive committee about performance and plans.
- Responsible for achieving assigned sales target in respective region.
- Extensive Follow-up with dealerships and B2B on assigned sales target.
- Share regional sales situation and recommendations for strategic business planning
- Prepare and submit regional sales forecast on monthly, quarterly and annual basis.
- Focuses sales efforts by studying existing and potential sales volume of dealers.
- Maintain and expand corporate customer’s base & identifying new customer opportunities.
- Resolve customer and dealers complaints by investigating problems & developing solutions
- Prepare and execute activity plans for regional sales operations.
- Survey customer needs and Identify trends and track competitor information / market sensing.
- Prepare an annual budget of regional office, analyzing variances & initiating corrective actions.
- Organizing and managing corporate events in the region on behalf of company.
- Liaison with corporate & government departments for smooth running of corporate affairs.2

IT Sales Professional (Key Accounts) في Ovex Technologies (Pvt.) Ltd
  • باكستان - إسلام أباد
  • أكتوبر 2014 إلى مارس 2016

- Deals with customers & vendors on daily basis and do after sales follow ups.
- Formulation of Quotation, Processing of RFP, PO, RFQ, RMA & C/O
- Tracking up consignment & satisfy customer needs.
- Ensure customer satisfaction & on time delivery of products.
- Perform complete procurement & sales functions & customer query handling.
- Price negotiations with international vendors & manufacturers.
- Margin calculations & data entry by using SAP SD Module
- Inside Sales+Operational support & coordinate with different departmental teams
- Online research for customer requested product or IT solution & get engaged with our registered vendors to provide the best possible solution with reasonable pricing.
- Pre and post-sales technical support and resolve customer issue on priority basis.
- Tools used : SAP (SD Module), MS Excel, MS Outlook, Google, Cisco Phone for inbound calls.

الخلفية التعليمية

ماجستير, MBA Marketing
  • في National University of Computer and Emerging Sciences
  • يناير 2015

MBA (Marketing) FAST - National University of Computer & Emerging Sciences, Islamabad

بكالوريوس, Business Administration
  • في Comsats Institute of Information Technology Islamabad
  • سبتمبر 2012

BBA (Hons) 4-years honours degree Specialization: Business Administration

Specialties & Skills

Automotive Sales
People Management
Sales Operations
B2B Sales
Management
Problem Solving
Marketing
Administration
Policy Making
Situation analyzer & diagnose
Team Work and Communication
Negotiation
Communication
market research
marketing management
operation
marketing mix
sales coordination
marketing communications
marketing research
operations management
team leadership
people management
digital marketing
marketing strategy
network operations
pc networking
key account management
marketing operations
learning management
wholesale
planning
logistics management
team management
Business Development
Leadership
Sales Management
merchandising
supply chain management
Training
Automotive
Customer Service
After sales
Automotive Aftermarket

اللغات

الأوردو
متمرّس
الانجليزية
متمرّس
البنجابية
متمرّس
العربية
مبتدئ
الهندية
مبتدئ

التدريب و الشهادات

Business Analytics with Excel (الشهادة)
تاريخ الدورة:
February 2022
Fundamentals of Digital Marketing (Google Certified) (الشهادة)
تاريخ الدورة:
April 2019
Strategic Management & Innovation (الشهادة)
تاريخ الدورة:
September 2017
Office Automation (الشهادة)
تاريخ الدورة:
June 2010
صالحة لغاية:
June 2010

الهوايات

  • - Interest in Project & event management, real estate, automobile & IT.
  • - Meeting people, make new friends & eager to learn from their experiences.
  • - Detailed newspaper or blog reading & watch informative talk shows & documentaries
  • - Interest in retail management, marketing & sales, distribution channels.
  • - Strategic computer games, cricket, snooker, badminton & table tennis
  • - Traveling, hiking, exploring, investigating and critical reading.