Total Years of Experience: 15 Years, 4 Months
April 2013
To September 2015
Senior Project Manager
at Speed Groups
Location :
United Arab Emirates - Dubai
As Senior Project Manager, I ensure that the client's requirements are met, the project is completed on time and within budget and that everyone else is doing their job properly. I'm responsible for the planning, management, co-ordination and financial control of IT projects.
Team management: To accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining team member; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Project Planning & Development: To achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Budgeting & Progression: To meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.To update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Account Management & Client Satisfaction: To enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Team management: To accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining team member; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Project Planning & Development: To achieve operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
Budgeting & Progression: To meet financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.To update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Account Management & Client Satisfaction: To enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
May 2012
To May 2013
Executive Director
at Systemetix FZLLC
Location :
United Arab Emirates - Sharjah
My role at Systemetix was to develop a strategy to increase revenue and profit in all areas of the business in accordance with a growth plan. As well as, to develop, forecast and revise business plans; determine where improvements can be made and develop action plans in order to achieve on-going objectives.
Project Management: To oversee the implementation of marketing and promotional activities and monitor their success through line managers. To create and maintain a professional retail image through positive media exposure.
Office Management: To ensure departmental managers record transactions accurately and timely onto the management information system. To regularly review and communicate customer satisfaction result. To ensure managers communicate customer satisfaction expectations to their staff.
Quality Management: To improve the quality of customer service and retention by enhanced facilities and improved technical skills and processes. To monitor trends that affect customer expectations and demand.
Project Management: To oversee the implementation of marketing and promotional activities and monitor their success through line managers. To create and maintain a professional retail image through positive media exposure.
Office Management: To ensure departmental managers record transactions accurately and timely onto the management information system. To regularly review and communicate customer satisfaction result. To ensure managers communicate customer satisfaction expectations to their staff.
Quality Management: To improve the quality of customer service and retention by enhanced facilities and improved technical skills and processes. To monitor trends that affect customer expectations and demand.
May 2010
To May 2012
Senior ERP Consultant
at EzWare Technologies LLC
Location :
United Arab Emirates - Abu Dhabi
Increasingly complex applications and their information sustain today's fast-paced business processes. I assist clients with selecting application solutions and manage both their application security and control environment and the risks associated with complex software implementations.
Client Management: The objective is to provide client management with greater confidence in the integrity of corporate information and reliability of critical processes and functions.
Solution Design & Client Engagement: As a Senior Consultant I have client-facing engagement responsibilities, including leading the solution design sessions, demonstrating solutions, technical design of enterprise application architecture, business process automation, and system risk security design and realization.
Team Management & Client Satisfaction: Serving as both role model and trainer, I demonstrates the attributes of excellent client service and supervise team members in developing technical and professional competency.
Client Management: The objective is to provide client management with greater confidence in the integrity of corporate information and reliability of critical processes and functions.
Solution Design & Client Engagement: As a Senior Consultant I have client-facing engagement responsibilities, including leading the solution design sessions, demonstrating solutions, technical design of enterprise application architecture, business process automation, and system risk security design and realization.
Team Management & Client Satisfaction: Serving as both role model and trainer, I demonstrates the attributes of excellent client service and supervise team members in developing technical and professional competency.
April 2008
To May 2010
Project Manager / Business Development Manager
at Softmetics Middle East
Location :
United Arab Emirates - Ras Al Khaimah
Softmetics is an IT services firm with focus on the development of software and web applications for Government and Semi-Government Companies. I was responsible for sales/business development, channels and alliances establishment, pipeline management activities for Softmetics - Middle East. Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems.
Key Account Management: Co-ordination between the clients and technical team, managing the project’s design & development according to the agreed & preferred solutions, preparation of documents and presentation of progress reports are all part of my job.
Quality Control: I was an achiever with the communication, presentation and relationship management skills to liaise and influence at all levels, most important the Internet. It was a pleasure to have previously worked within the information technology.
Key Account Management: Co-ordination between the clients and technical team, managing the project’s design & development according to the agreed & preferred solutions, preparation of documents and presentation of progress reports are all part of my job.
Quality Control: I was an achiever with the communication, presentation and relationship management skills to liaise and influence at all levels, most important the Internet. It was a pleasure to have previously worked within the information technology.
April 2007
To March 2008
IT Consultant
at UAE Experts IT Solutions
Location :
United Arab Emirates - Dubai
UAE EXPERTS is an IT Solution provider and as an IT Consultant, my responsibilities include to work in partnership with clients to overcome there business challenges through the application of Information Technology. The focus is on the need to improve efficiency and the way a company functions, with IT as a means to achieve this.
Partnership With Clients: My primary responsibility is to meet clients and determine there requirements, work along with them to understand there problems & to clarify the clients system’s specification, understanding there work practices and nature of there business.
Recommendations & Proposals: To analyse the problems and make recommendations, preparing proposals of agreed solutions and presenting the proposals (in written or oral format).
Project Coordination & Management: Co-ordination between the clients and technical team, managing the project’s design & development according to the agreed & preferred solutions, preparation of documents and presentation of progress reports are all part of my job.
Client Relationship Management: Implementing the solution, purchasing systems (where appropriate), testing & organizing training sessions (for the users and clients managements/staff) and providing the support to clients are the main focus of my job.
Partnership With Clients: My primary responsibility is to meet clients and determine there requirements, work along with them to understand there problems & to clarify the clients system’s specification, understanding there work practices and nature of there business.
Recommendations & Proposals: To analyse the problems and make recommendations, preparing proposals of agreed solutions and presenting the proposals (in written or oral format).
Project Coordination & Management: Co-ordination between the clients and technical team, managing the project’s design & development according to the agreed & preferred solutions, preparation of documents and presentation of progress reports are all part of my job.
Client Relationship Management: Implementing the solution, purchasing systems (where appropriate), testing & organizing training sessions (for the users and clients managements/staff) and providing the support to clients are the main focus of my job.
November 2005
To January 2007
Business Development Manager
at EXCELSIORS IT Solutions
Location :
Pakistan - Islamabad
EXCELSIORS, a business that provides sales, installation and support to new laptop/ computer systems, maintenance contract for existing systems, design and implementation of networks, web applications, and training and customized solutions. Its services range from complete turnkey project management for all major network configurations to a host of La Carte services designed to meet your specific computing requirements. It supplies and supports quality brand name products in their original form.
Generating New Business: My primary task was to identify and evaluate new opportunities, to close revenue streams, focusing specifically on revenue generation within the industry. Developed and implemented a strategic plan with clear objectives to increase customer satisfaction & to generate new business.
Project Completion & Client Satisfaction: I was an achiever with the communication, presentation and relationship management skills to liaise and influence at all levels, most important the Internet. It was a pleasure to have previously worked within the information technology.
Generating New Business: My primary task was to identify and evaluate new opportunities, to close revenue streams, focusing specifically on revenue generation within the industry. Developed and implemented a strategic plan with clear objectives to increase customer satisfaction & to generate new business.
Project Completion & Client Satisfaction: I was an achiever with the communication, presentation and relationship management skills to liaise and influence at all levels, most important the Internet. It was a pleasure to have previously worked within the information technology.
February 2002
To June 2005
Technology Manager
at Peoples Media UK Ltd
Location :
United Kingdom - Birmingham
PEOPLES MEDIA UK is a media advertising company. Provided services to Clients like Fintax, Platinum Estates & Mortgages, Abbey Estates, Carlton’s. I led the biggest domain i.e. IT department & Peoples Media’s performance tested inventory has substantially improved the effectiveness of Best Western's online activity, offering a real alternative to increasingly scary media’s.
Project Initialization: I was responsible for all project activities in a proactive fashion and takes responsibility that all actions are completed to time and quality.
(-)The selection of appropriate technical solutions for projects ensuring that the deliverables are fit and are ideal for purpose and fully meet client’s business requirements to enhance there productivity.
(-)Leads in ensuring that all support handover considerations are properly identified, implemented and accepted by IT Service Deliver.
Goals & Objectives Initialization: Establishes and maintains project management processes, ensuring compliance with legislation and IS/IT Project Management and other standards and procedures.
Project Implementation: Directs the implementation and management of appropriate project governance and communication arrangements to ensure successful project delivery. Prepares and presents appropriate project management reports, e.g., to the Project Board and weekly progress reports
Project Planning & Team Management: Assists the Planning function in the production of project business cases and benefits identification and capture. Acts as primary point of contact for all project related issues and communicates directly with the project sponsor, business managers, users and suppliers involved
Project Completion & Delivery: Proposes for agreement products and activities required to deliver the projects capability to realize the benefits.
Project Initialization: I was responsible for all project activities in a proactive fashion and takes responsibility that all actions are completed to time and quality.
(-)The selection of appropriate technical solutions for projects ensuring that the deliverables are fit and are ideal for purpose and fully meet client’s business requirements to enhance there productivity.
(-)Leads in ensuring that all support handover considerations are properly identified, implemented and accepted by IT Service Deliver.
Goals & Objectives Initialization: Establishes and maintains project management processes, ensuring compliance with legislation and IS/IT Project Management and other standards and procedures.
Project Implementation: Directs the implementation and management of appropriate project governance and communication arrangements to ensure successful project delivery. Prepares and presents appropriate project management reports, e.g., to the Project Board and weekly progress reports
Project Planning & Team Management: Assists the Planning function in the production of project business cases and benefits identification and capture. Acts as primary point of contact for all project related issues and communicates directly with the project sponsor, business managers, users and suppliers involved
Project Completion & Delivery: Proposes for agreement products and activities required to deliver the projects capability to realize the benefits.
December 1999
To December 2002
System Analyst
at Cyber City
Location :
Pakistan - Islamabad
As system analyst, I designed new IT solutions to improve business efficiency and productivity. Worked closely with clients to examine business models and flows of the data in the business and designed appropriate and improved IT solution.
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