General Manager, Sales & Operations
Riders Zone Cafe
Total years of experience :18 years, 3 Months
Looking after the overall operations and management of the new start up cafe on behalf of the owner who left for emergency
• Achieve and exceed the allocated sales target for new units, trade-ins, accessories and insurance.
• Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales
• Constantly improve and update knowledge of product range, features and benefits.
• Maintain awareness of automotive industry and conduct competition analysis.
• Managing customer complaints and deliver sales results within set timeframes
• Carry out sales in accordance with the pre agreed monthly targets and budgets
• Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager.
• Report weekly, monthly on agreed performance data, comparing actual with targeted performance
• Provide highest degree of customer service and satisfaction at all times in accordance with the company’s policies and procedures to maximize future recommended or repeat sales
managing sales and achieving targets
Account manager
maximise sales and cost control
Post graduation
Bachelor Degree