Farouq Muhsen, VP- Medical Insurance Corporate Sales

Farouq Muhsen

VP- Medical Insurance Corporate Sales

Al Rajhi Takaful

Location
Canada - Winnipeg
Education
Bachelor's degree, Economics
Experience
20 years, 6 Months

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Work Experience

Total years of experience :20 years, 6 Months

VP- Medical Insurance Corporate Sales at Al Rajhi Takaful
  • Saudi Arabia - Riyadh
  • November 2018 to June 2021

- Managed the medical insurance corporate sales in Saudi Arabia.
- Was responsible for setting up and executing the corporate sales strategy, and ensuring the top lines have met.
- Built and strengthened business relationships with key customers and decision-makers.
- Set up corporate sales budget.
- Developing and forcing digital transformation across the department.

Chief Executive Officer at O'foq Insurance Brokers
  • Saudi Arabia - Riyadh
  • May 2016 to October 2018
Senior Manager - Corporate Sales Central Region at Bupa Arabia
  • Saudi Arabia - Riyadh
  • August 2008 to April 2016

 Report to the Director Of Corporate Sales .
 Identify high profile prospects in the region and turn that into real opportunities.
 Engage C-Level management at HQ with high profile prospects & existing customers activities.
 Lead on corporate sales activities and guarantee AOP target has achieved .
 Contribute to CP strategy and proactively drive its objectives.
 Computing region’s sales projections, evolving sales strategies, contributing to critical policies and decisions necessary to attain stated sales KPIs/ figures.
 Evaluating and motivating the sales force. Conducting periodic reviews of the team members - aligning/planning individual activities with quarterly and year-end sales objectives.
 Align with other business functions leaders to assure cross functional coherence with all aspects of customers’ experiences.
 Resolving customer disputes, maintaining excellent client relationships, developing a business portfolio of high value clients.
 Monitoring market trends and developing long term relationship with key clients, attending client meetings with individual members of the sales team, providing feedback and closing critical sales deals.
 Actively participating in key marketing activities, networking with - present and prospective - clients. Making strategic contributions to product launches, promotions, advertising and high-profile seminars.
 Enforce Relationship Model in the region with close monitoring and intervene if necessary its related activities.
 Maximizing sales opportunities across prospects & existing clients portfolio, developing strategic partnerships and formulating accounts plans.
 Submitting regular reports on performance trends and revised projections vis-a-vis initial targets.
 Enforce regional compliance & Regulations in accordance to CCHI and SAMA outlines.
 Minimize CP bad debts provision.

Clients Relationship Manager at Bupa Arabia
  • Saudi Arabia - Jeddah
  • April 2006 to August 2008

Job Role
- Manage and built long term relationship with with a portfolio of assigned customers.
- Meet the annual renewal ratio based on profitable renewal terms.
- set & execute relationship plan to assure customers satisfaction & smooth contracts renewal.

Relationship Manager at bayt.com Inc
  • Saudi Arabia - Riyadh
  • November 2003 to March 2006

-Building a new client portfolio and retain the existing client base.
-Actively pursue customers as per Bayt’s sales plan objectives through outdoor selling.
-Conducting telemarketing calls to inform the market at large about Bayt, and get new prospects.
-Managing a telemarketer, supervise performance in order to achieve the required 5 qualified meetings every working day.
-Managing a customer care executive and supervise performance in order to guarantee customer delight, proper and repeat usage of the system, to retain and maintain client base.
-Train and motivate the telesales team (telemarketer and customer care executive) and lead them by example, to ensure consistently high productivity.
-Continuously conducting market research on customers’ needs and share it with department heads in order to improve Bayt’s offerings.
-Reporting to the Area Manager on all sales & operational matters.
-Carrying out other sales & operational activities as requested by the management.

Sales Executive - SME at BATELCO JORDAN"Bahrain Telecom Joint Venture"
  • Jordan - Amman
  • January 2001 to November 2003

Reporting to the Sales manager.
Execute residential department sales target and objectives.
Coordinate with operation team on the project implementation.
Focus on consumer and small business organization and institution.
Increase and maintain a solid and wide database of customers.
Achieved the assigned monthly target

Education

Bachelor's degree, Economics
  • at Jerash Private University
  • December 2000

Specialties & Skills

Small Business
Economics
Market Research
Good Command In English, Sales skills, Professional in Ms and internet applications.
Negotiation
Presentation skills
Training
Recruiting
Management

Languages

Arabic
Native Speaker
English
Expert

Memberships

Harley Owners Group
  • Member
  • April 2013

Training and Certifications

Principles and Practices Of Insurance (Training)
Training Institute:
Impact Training And Consulting Centre
Date Attended:
March 2011
Duration:
32 hours
Accelerating Team Productivity (Training)
Training Institute:
achieve global
Date Attended:
July 2015
Duration:
16 hours
Breakthrough Managers Program (Training)
Training Institute:
Leap To Success
Date Attended:
March 2015
Duration:
40 hours
Insurance Foundation Certificate Exam - IFCE (Certificate)
Date Attended:
May 2011
Leading with emotional intelligence (Training)
Training Institute:
GLOMACS
Date Attended:
January 2013
Duration:
24 hours

Hobbies

  • Motorcycles Riding
  • Traveling