Fatema Hannan

IMO DCS Billing System - Led product ownership for the IMO Data Collection System (DCS) billing platform serving 6, 000+ Liberia-registered vessels with a $5M program budget; translated complex regulatory fee structures and flag state invoicing requirements into functional specifications, coordinating with finance and compliance teams to ensure accurate billing workflows and audit-ready reporting at scale.
PSC Detention Analysis Platform - Defined requirements and drove delivery of a Port State Control (PSC) detention intelligence tool covering 6, 000+ vessels across global ports; platform used directly by EVP and senior leadership for weekly executive briefings, integrating inspection data, deficiency tracking, and multi-port trend analysis to support proactive fleet compliance management.
HQ Policy Library - Owned the product roadmap for an internal maritime regulatory policy document management system serving a 6, 000+ vessel fleet, hosting 300+ IMO convention documents; managed feature backlog including full-text search, admin workflows, version control, and multi-user access controls across global offices.
LRIT Process Management - Managed requirements and stakeholder coordination for Long-Range Identification and Tracking (LRIT) operational workflows across 6, 000+ vessels, ensuring alignment with IMO LRIT data center standards and flag state reporting obligations.
IMO DCS Data Submission Portal - Served as Product Owner for the IMO DCS data submission process for 6, 000+ vessels, defining data intake workflows, validation rules, and submission pipelines to ensure accurate and on-time annual fuel oil consumption reporting to the IMO in compliance with MARPOL Annex VI.
Maintained and prioritized cross-program product backlogs; facilitated sprint planning, backlog grooming, and sprint reviews using Agile/Scrum methodology in Jira and Confluence.
Collaborated with cross-functional stakeholders (IT, legal, finance, compliance, and regional offices) to translate business and regulatory requirements into detailed user stories and acceptance criteria.
Conducted UAT for all major releases and facilitated training sessions to drive successful adoption across 5+ departments and global offices.
Delivered regular program status updates to EVP and C-suite stakeholders, communicating key milestones, risks, and mitigation strategies via executive briefings and steering committee reports.
Designed and developed Trackly, a proprietary full-stack task management system (React/Supabase) deployed internally at LISCR to manage maritime detention case workflows, team assignments, and compliance action tracking - eliminating reliance on manual spreadsheets and reducing task coordination overhead across global offices.
Championed Power Automate and Power BI implementations to automate reporting workflows, reducing manual reporting effort across the maritime operations team.

Manager, Maritime Operations (MarOps) - Business & Program Management

Managed full lifecycle of block fee agreements for a global fleet, overseeing contract preparation, pricing negotiations, vessel additions/removals, discount structures, and invoicing processes.
Monitored financial performance against budget forecasts; developed regular reporting packages and strategic recommendations for senior leadership.
Led cross-regional stakeholder coordination with global offices to identify key clients, optimize pricing strategies, and increase market penetration.
Partnered with the SVP of Maritime Operations to drive growth of discounted and bundled service programs, expanding customer value propositions.
Directed continuous improvement initiatives for the Business Financial Analysis (BFA) tool (~$2M program), collaborating with the development team to streamline financial reporting, data integrity, and budget forecasting workflows supporting senior leadership decisions.