Ruba Jaffal

• Preparing daily reports for achievements and activities.
• Handling and solving customer’s complaints.
• Understanding, responding, directing and following up with clients efficiently on a timely manner.
• Handling leasing agents enquiries through proper process • Manage the listing Portfolio.
• Training new employees.
• Preparing the market price index for the assigned projects.
• Responding to all leasing inquiries.
• Building good relation with clients and presenting the company to meet its objectives.
• outbound calls for listing purposes for the assigned projects..
• Daily listing of units within market price and hot deals.
• Leads generation.
• Collecting accurate information from clients and update it on Masterkey system.
• Matching the tenant’s inquiry addressed by the leasing agent. • Preparing Tenancy Contracts and Offer Letters
• Reporting daily activities and tasks to leasing manager.
• Checking web portals for company advertisements and other company’s offers.
• Checking the listed properties in the system “Master Key” and all portals to make sure it appears in right location.
• Update market price rating of the unit and notify the leasing team and marketing team on the same.
• Generating new property management contracts and handyman jobs.
• Transact units on system and upload the deal file with complete documents on system.