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fatima ghaddar, Project Officer

fatima ghaddar

Project Officer·International Centre for Migration Policy Development (ICMPD)

Lebanon

Diploma, Project Management Professional - PMP

Work experience

Total years of experience: 22 years, 7 months

Project Officer

February 2013 - Present

International Centre for Migration Policy Development (ICMPD)

Beirut, Lebanon

February 2013 - Present

Part of the broader EU-funded security sector cooperation programme in Lebanon, the project aims at supporting the Lebanese authorities to process in accordance with national and international Integrated Border Management (IBM) standards.
 Ensuring set-up and smooth running of the project office in Beirut; supervision of local staff; contributing to the recruitment of STE and local staff
 Liaison with ICMPD, the EU Delegation in Lebanon and the beneficiary agencies, to ensure political support for the project; liaison and cooperation with other projects and other national and international stakeholders
 Quality control of project results and supervision of financial administration

Company industry:
Non-profit Organization
Job role:
Management

Project Assistant

October 2012 - January 2013

United Nations Development Programme (UNDP)

Beirut, Lebanon

October 2012 - January 2013

Support the programme management in identifying community development obstacles and needs, and in prioritizing relevant intervention projects. Additionally, make linkages with local and regional working groups to facilitate communication and cooperation among key local actors under UNDP guidance.
 Play an important role in liaising with local government agencies and non-governmental organizations for effective implementation of multiple projects
 Supervise the implementation of local projects (contracting, monitoring, evaluation, reporting etc.)

Company industry:
Non-profit Organization
Job role:
Management

Market Research Consultant

June 2012 - October 2012

Free Lancer

Beirut, Lebanon

June 2012 - October 2012

Act as an advisor to major Lebanese and foreign companies in diverse sectors of the economy seeking to make informed strategic and operational decisions in order to obtain business differentiation and market competitiveness. Conduct market studies involving general market conditions, industry trends, key competitor analysis, and market capture strategies.
 Provided key market data to a start-up on market size, competition, clients, and opportunities.

Company industry:
Business Consultancy Services
Job role:
Research and Development

Business Management Consultant

June 2010 - March 2012

Business Enterprises Services (BES)

Abu Dhabi, United Arab Emirates

June 2010 - March 2012

Joined a notable business consultancy firm in the UAE involved in the delivery to clients various services including but not limited to corporate development plans, strategic roadmaps, marketing strategies and project risk assessments. Provided senior management key data on developing a successful business strategy by researching market segments and trends through application of qualitative and quantitative tools. Produced ‘risk action plans’ in coordination with risk managers and risk owners that provided a road map to reduce their companies’ exposure. Lead a team of junior consultants and ensured delivery of quality products to clients.

 Successfully implemented an organizational wide business process improvement program to streamline communications between corporate and the subsidiaries.
 Played an instrumental role in the successful implementation of an ERP solution, by focusing on proper application of business processes to systems functionality in areas such as sales and marketing, procurement and finance.
 Developed strong relationships with key client executives that contributed to multi-year engagements for the company.

Company industry:
Business Consultancy Services
Job role:
Research and Development

Program Management Coordinator

June 2008 - April 2010

Booz & Co.

Other

June 2008 - April 2010

Provided program management support to a leadership team of a global consultancy firm involved in a large-scale modernization program for the government of Abu Dhabi. Duties included planning, strategic and operational reporting, content analysis, internal budgeting and accounting tasks. Also, supported the operational interface between the Booz & Company team and the client organization.

 Generated frequent reports on key performance indicators to senior management that were instrumental in the success of the program.
 Served as an important intermediary role between senior management and key client personnel, by providing written and oral translation of key documents.

Company industry:
Business Consultancy Services
Job role:
Management

Sales Specialist/ Customer Service Coordinator

July 2006 - May 2008

Al Bahar International

Other

July 2006 - May 2008

Supported multi-functional team with product positioning and new product launch strategies for a leading supplier of construction materials in Lebanon. Created the marketing tools to promote the firm to the target audience. Conducted marketing surveys on current and new product offerings. Aided sales managers to represent effectively company’s services in potential clients. Implemented standard projects in marketing - Designed and managed newsletters, research papers, presentations, event support materials, and brochures.
 Identified a new market segment and developed a successful marketing plan, which resulted in a 30% increase in the company’s revenue.
 Scrutinized long-term agreements with key customers, identifying ways to improve profitability and determining areas for additional growth.

Company industry:
Construction & Building
Job role:
Sales

Education Program Manager

September 2003 - July 2006

ISF

Lebanon

September 2003 - July 2006

Managed successfully all aspects of an elementary education program including management of the program’s budget, supervision of staff, scheduling and teaching of classes and workshops. Led a range of activities including the identification of international educational best practice, promotion of innovative learning mediums and implementation of professional development programs. Worked tirelessly to promote and brokers new relationships with international and national NGOs, such as The Higher Council for Childhood and Lebanese Autism Society.
 Successfully devised an educational program with NORWAC (Norwegian Aid Committee) that aimed to use art and culture in recreational activities, pedagogy and therapy.
 Achieved additional funding for the program from key governmental agencies, by drafting persuasive proposals and reports.

Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Education

Project Management Institute

December 2015

December 2015

Diploma, Project Management Professional - PMP

Lebanon

I've just completed the MPM course and will apply for the February 2016 Exam.

Saint Joseph University

July 2007

July 2007

Master's degree, Education

Lebanon

Skills

Strategic Leadership
Expert
Strategic Leadership
Expert
Business Development
Expert
Business Development
Expert
Proposal Writing
Expert
Proposal Writing
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Leadership
Expert
Leadership
Expert
Planning & Organization
Expert
Planning & Organization
Expert
Time Management
Expert
Time Management
Expert
Problem Solving
Expert
Problem Solving
Expert
Ability to work under pressure
Expert
Ability to work under pressure
Expert
Project Management
Expert
Project Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Client Relationship Management CRM
Expert
Client Relationship Management CRM
Expert
Strategic Leadership
Expert
Strategic Leadership
Expert
Business Development
Expert
Business Development
Expert
Proposal Writing
Expert
Proposal Writing
Expert

Languages

Arabic

Expert

English

Expert

French

Beginner

Training and Certifications

Certifications
PMP
Dec 2015

Training
How to Be a Leader not A Master
Haigazian University
Jun 2005
Creative Problem Solving and Decision Making
Spearhead Training Institute
Sep 2010
Planning and Organizing Skills
Spearhead Training Institute
Aug 2010

Hobbies and interests

Reading
Traveling