e-School of Health & Environmental Studies Administrative Executive
Hamdan Bin Mohammed Smart University
Total years of experience :16 years, 7 Months
• Providing secretarial support to School Council and various School Committees by taking meetings minutes, preparing agenda, disseminating necessary information pre and post meetings and following up on assigned actions. As well as composing and formatting documents as assigned by the Dean of the School in Arabic and English
• Working on pre-semester and end-semester preparation including course automation for postgraduate and undergraduate programs within e-SHES and Doctoral Studies Department. Extracting the instructor evaluation forms from Qualtrics System and communicating faculty members
• Maintaining proper filing and documentation of all records related to schools through coordinating with other departments including accreditation reports and responses, assessment reports and other documents beside creating and updating the academic calendar and contact database of the School
• Working on the 4th and 5th e-Health and Environment Conference in 2012 and 2014 by sending call for papers. Sending abstracts and research papers for review and contacting the authors and assisted organizing the conference structure. in addition to organizing the concurrent sessions and workshops during the conference and assisted in creating certificates with CME hours for attendees, presenters and organizers
• Assisting in organizing and arranging all School events (guest lectures, orientations, and training courses) through preparing the required materials, coordinating logistics with related departments, and Organizing travel arrangements for School guests through coordinating logistics with related departments
• Following up with faculty members regarding the missing documents of course files by the end of each semester
• Managing compilations of learners book requests for every semester and ensure complete accurate update information given and check books on arrival
• Working on the website content and translating the needed documents from English to Arabic
• Preparing the required presentations for various meetings, events, workshops and other related events in the school
• Handling school purchase requests in compliance with university established policy and guidelines and follow up effectively
• Ensure that all knowledge assets and information are accurately forwarded to the Dean of the School
• Conduct internet search, background research and presenting findings as and when requested by the Dean of the School
• Following up and send reminders on assigned actions and tasks
• Perform other related duties as requested
Additional contributions/achievements:
• Assisted other department when needed such as checking the purchased book order for the undergraduate studies in e-School of Business and Quality Management
• Assisting the e-Institute of Total Quality Management (e-TQM) in filing documents, registering attendees, printing and certificates for the PMO Project and Positive energy workshops
• Assisted the Director of Quality & Accreditation in compiling the self-study report for the re-licensure submission; to assist in producing a formatted document as per the requirements of the CAA. She created the table of contents to the postgraduate and undergraduate faculty hand books and updated that table when required
• Contacted hospitals, environmental institutions and other companies which are related to the school in order to get the contact details of key people and contact them regarding marketing our school’s programs or inviting them to an event
and maintaining diaries and making appointments.
2. Dealing with incoming emails, faxes, posts, and corresponding on behalf of the CEO
3. Organizing, attending meeting, and taking minutes
4. Carrying out background research and presenting findings
5. Managing translation documents, articles, news, and other needed documents in both languages Arabic and English
6. Researching and finding information and ideas for all media types (Traditional and Social Media), in addition to Internet products.
7. Sending out press releases for events, and other related activities
8. Updating the contacts database
9. Running projects and take responsibility for their delivery
10. Knowledge of agile project management
1. Communicated with correspondents by receiving and resending articles
2. Typed articles for the journal
3. Translated the required documents
Dean's Office - College of Arts and Sciences (CAS)
1. Registered courses for IEP students
2. Prepared textbook orders for approx 250 students
3. Ordered store and non-store items using Banner
4. Entered maintenance requisitions using the Call Center System (Maximo)
5. Entered IT requisitions on Helpdesk System
6. Checked and updated TOEFL scores
7. Organized LEAP 2008 (Learning English in American Program) for high school students.
8. Posted grades online for IEP students' during Summer 2008
9. Organized Honors Ceremonies for 150 attendees, including VIPs
10. Handled and managed all CVs received by the Dean’s Office
11. Assisted the Associate Deans in registering and answering student’s queries
12. Maintained the filing system in the Dean’s Office
13. Handled incoming & outgoing mail
14. Prepared textbook orders for the departments in CAS
15. Reserved CAS computer labs for the final exams
16. Updated CAS email groups, committee lists, and telephone directory
17. Prepared course evaluation materials for 162 of professors
18. Distributed the CAS petty cash
19. Wrote and dispatched routine letters
20. Answered general queries by telephone
21. I also worked for other departments in the College of Arts and Sciences: Department of International Studies, Department of Chemistry and Biology, Arabic and Translation Department, Visual and Performing Arts Department, and Department of Writing Studies.
1. Registered students
2. Translated documents and circulars
3. Wrote letters and reports
4. Communicated with parents
Bachelor Degree in Communication and Translation from September 2003 to June 2007.