Cabin Crew І
Etihad Airways
Total years of experience :11 years, 11 Months
• Part of the pre-flight briefing to discuss the flight schedule, safety and security and any situations/issues that might occur
• Performing pre-flight safety and security checks
• Responsible for service delivery and guest experience
• Administering first aid to passengers and ensuring the prompt resolution to any security situations
• Using my sales skills by answering customers question to enhance company sales and marketing programs
• Communicating any feedback and situations to the company via professional reports in order to enhance our onboard product
• Received recognition from Etihad Airways for providing innovative ways to demonstrate security procedures and company values
• Awarded employee of the month for delivering an outstanding performance
• Understanding and promoting company products and services
• Assisting new and existing customers with purchase of all services and equipment offered by our company • Meeting and exceeding sales quotas by leveraging the benefits of all the products, services and features to new and existing clients
• Surpassing monthly sales goals by 30% each month with history of exceeding clients expectations
• Serving as an integrated team member of a team that exceeds monthly sales by 100% consecutively
• Offering new and existing clients alternatives and up-selling
• Monitoring competition and analyzing competitor activity
• Mentoring and training new representative on call login software and developing them via manager orientation
Body of law governing private persons, their properties and relations such as the Law of Contract and the Law of Torts. Private Law