Front Desk
Cocoona Centre for Esthetic Transformation
Total years of experience :6 years, 4 Months
Front office reception and administration duties, includes:
-Greet Guests and provide them a superb customer service.
-Answer all guest questions regarding the treatment they are looking for.
-Maintain records and files for all guests.
-Booking appointments for existing and old guests.
-Registering new guests.
-Assisting doctors in translation as well if required.
-Billing.
Managing the administrative tasks of the company.
•Supervising the administrative staff and facilitate the appropriate duties accordingly.
•Following-up the employees’ attendance and vacations with the HR Team.
•Managing the internal and external mails.
of Expertise…. 1. Organizational behavior. 2. Human resources. 3. Public Relations. 4. Advertising practice 5. Techniques of Communication. 6. Marketing Strategy. 7. English Oral Skills.
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