Specialist- Event & Services
Zayed University
Total years of experience :19 years, 11 Months
• Responsible for handling all Events & Services operations tasks, rendering assistance on events to the internal and external clients at the ZUCC venue, and collaboratively functioning with a government and private clients.
• Handle daily operations such as budgeting, invoicing, and negotiating with vendors.
• Ensure health and safety across all the events.
• Formulate and revise all the policy and procedure of the units.
• Managed inquiries received and responded to all issue and closed it.
• Worked on automation projects (event management system, Oracle fusion for approval process, vendors system and complain management).
• Encourage external client relationships and closed many business leads.
Major Projects:
• Member & chaired automations project, example: chatbot for customer experience, event management system, & complain management system.
• Managed Expo 2020 volunteer program event for DP world in ZUCC.
• Led the Drone Synergy event from venue management, catering handling, guest arrangement, and receiving the VIP delegates.
• Managed all the arrangements for the visit of Emmanuel Macron, President of France in ZUCC with the collaboration of Dubai Police & Dubai Chamber and other government entity.
• Organized and steered health & safety annual events by approaching different government entities for participation and sponsorship.
Execute & provide support for Marketing & Commercial team under Port division in all there in internal & external projects & events
Responsibilities:
• Organized marine commercial activities in line with Marketing & Corporate
communications department
• Arranged all the delegate’s tour
• In charge of all Marine events held with stakeholder & shipping lines: e.g. Abu Dhabi Golf
Tournament, World Ports Trade Summit 11, 12
• Managed full branding for Seatrade Middle East Maritime, Seatrade offshore &
workboats, Tawhdeef 2015, SIAL, Maritime Stranded Awards, Global Logistics & Supply
chain strategy summit
• Participated in the grand opening for Khalifa Port in 2012
• Proposed new branding for Khalifa Port, Cruise Terminal, Safeen along with marketing
materials
• Member & Evaluator in Ibtikar committee
• Planed Corporate Social Responsibility activity related to mariner e.g. Seafarer Day
• Execute HSE campaign, “Beat the Heat” & “Truck Safety” for Ports employee & users
• Created full branding campaign targeting UAE national to marine industry in corporate
with HR
• Briefed suppliers on division requirements for any internal & external tasks.
• Liaise with finance department and procurement for payments using oracle & ERP system
Coordinate and assist in preparing marketing needs for the company.
Responsibilities:
• Coordinate events: Dubai Ladies Master & Dubai Desert Classic
• Deliver marketing department’s needs and ensure time efficiency
• Administration work, updating electronic and hard copies, and archiving
• Coordination with internal sections to obtain/ follow up on guidelines and requirements &
their final output
• Contact suppliers and third parties for production and giveaways.
• Client servicing internal & external
• Enpark: design creative Billboards & Ad Campaigns.
• Delivered environment recycle campaigns for TECOM zones
• Worked on the concepts design for DIC Cyber Fest campaign includes billboards,
marketing collaterals & online web concepts branding.
• Designed TECOM learning & development campaign launch.
• Planed DuBiotech worldwide ad campaign
• In charge of creative concept for DKV getex education event e.g. posters, leaflets, stand design,
marketing materials for students
• Managed full branding for TECOM stand at DXB career fair
• Participated in communicating assigned projects branding for Dubai International Film Festival
• Designed all marketing electronic Invites, greetings e.g. Eids, New Year National Day, etc
I've graduated from the first ever program deducted to women in MENA region and to prepare her to management level.
- GPA: 3.56 - listed 5 times on the Dean’s List