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Fazal Khan, SAP Program Manager

Fazal Khan

SAP Program Manager·NTT Data Middle East

United Arab Emirates

Diploma, Business Management - Finance

Work experience

Total years of experience: 26 years, 10 months

SAP Program Manager

November 2023 - Present

NTT Data Middle East

Dubai, United Arab Emirates

November 2023 - Present

• Managing cutover strategy, data migration, SIT/UAT, training, risk mitigation, and
resourcing.
• Serving as Enterprise Solution Architect & Pre-Sales Lead; developing
technical/commercial proposals, bids, and POCs.
• Coordinating vendors, integrators, and offshore teams for program alignment.

Company industry:
IT Services
Job role:
Information Technology

SAP Delivery/ Program Manager/ Solution Architect

November 2022 - Present

SAP Partners

Dubai, United Arab Emirates

November 2022 - Present

• Managing Product development, end to end delivery of S/4HANA programs/ projects across Middle East countries. Managing multiple SIs.
• S/4HANA Conversion, S/4HANA Retail projects, Best Practices project for FMCG group. Stakeholder management, project challenges etc.
• Working closely with Netherlands and India team on S/4HANA solutions, project delivery etc. To manage SAP Program/ project risks, mitigations, issues, its actions. S/4 Cutover, testing and trainings etc.
• Building business cases. SAP resourcing, estimation.
• Delivering activities of SAP Enterprise Solution Architect, Presales Lead
• S/4HANA technical/ commercial proposals, bidding, POCs etc.

Company industry:
IT Services

SAP Delivery Director

February 2017 - September 2025

Avertra Corp.

Amman, Jordan

February 2017 - September 2025

• Established SAP S/4HANA AMS support model and SAP Center of Excellence for
Aramex (multi-region logistics leader).
• Delivered 8 S/4HANA rollouts across 80 company codes, 1200+ users plus SAP Ariba
& Big Data projects. Implemented VAT solutions for UAE and Saudi Arabia.
• Managed multi-region implementations across MEA, Europe, Americas, and Asia.
• Directed system landscapes (ECC, PI/PO, BW), hosting partner coordination, and
AMS via SAP Solution Manager.

Company industry:
IT Services
Job role:
Information Technology

SAP S/4HANA Delivery Lead

July 2022 - October 2023

EY Middle East

Dubai, United Arab Emirates

July 2022 - October 2023

• Directed multi-phase S/4HANA program (R2R, OTC, S2P, EPPM, MDG, GRC), plus
SuccessFactors, SAC, Ariba, ARIS, and OpenText delivery.
• Established, Oversaw governance frameworks, Project scope, Charter, Planning,
migration strategies, project controls, security, transport, cutover, testing, and audits.
• Managed four SI partners; led steering committees, stakeholder engagement,
alignment and customer satisfaction activities.
• Collaborated with PMO on RAID logs, GAP registers, governance frameworks, and
multi-level design document reviews.

Company industry:
Accounting

SAP Delivery Lead/ SAP Enterprise Architect/ Pre-Sales/ Product Development

July 2022 - October 2022

Ernst & Young

Dubai, United Arab Emirates

July 2022 - October 2022

Company industry:
IT Services
Job role:
Management

SAP S/4HANA Delivery Lead

July 2022 - October 2022

EY Middle Eas

Dubai, United Arab Emirates

July 2022 - October 2022

• Managed delivery of S/4HANA program, SAP template roll-out. Project scope, Program Charter, SOW, project planning, deliverables, migration strategy, testing, security roles, transport strategy, Cut Over strategy, SAP audits, reviews etc. Using SAP Activate Methodology.
• Managed delivery of multiple project phases S/4HANA (Record to report, Source to procure, EPPM, MDG, GRC), SuccessFactors, Human Experience Management (HXM) suite, SAC, Ariba, ARIS, Open text. Business requirement workshops, Fit GAP analysis etc.
• Reporting to Program Director. Managed four SAP SI partners.
• Managed stakeholders satisfaction and customer satisfaction, Steering committee meetings, Daily Stand up call, Daily touch point call.
• Managed Program Status, KDD (Key Design Document), PDD (Process Design Document), KDS, and BPH, KDDs reviews (6 level)
• Worked with PMO on deliverables, Reporting, RAID (Risk, Actions, Issues, Decision), GAP register, PMO Governance Structure etc.

Company industry:
IT Services

SAP Delivery Manager

December 2021 - July 2022

Smart National Solutions (SNS)

Riyadh, Saudi Arabia

December 2021 - July 2022

Company industry:
IT Services
Job role:
Management

SAP S/4HANA Delivery Manager/ Pre-Sales Lead

December 2021 - July 2022

Smart National Solutions (SNS) (ELM Partner)

Riyadh, Saudi Arabia

December 2021 - July 2022

• Delivered S/4HANA, SuccessFactors Human Experience Management (HXM) suite, SAC, C4C end to end programs/ projects in Ministry of Finance, SIDF, NAJM, SVTS, UJC, ETEC, AWQAF, ELM etc.
• Experienced, handled additional roles as an SAP Enterprise Solution Architect, Presales Lead, SF Team Lead, managed team of 40+.
• Managing the handover from sales closure to project kickoff (Sales-to Delivery). Resources utilization, planning, project costing etc.
• Managed Project Managers, consultants team of 70+ consultants.
• Reporting to CEO, SAP Practice Head. Closely working with project managers on SAP program / project plans/ schedule & other deliverables, monitoring project progress (planned vs actuals), project data metrics. To ensure appropriate use of SAP accelerators on the Project, standard templates, SAP Best Practices and Project tools. To manage SAP Q-gates, Audits, cybersecurity reviews with SAP. Working closely with Sales Director on leads, RFP, technical proposals, commercial proposals etc. Executive meetings, steering committee meeting, CAB, team meetings. Help in recruiting professional SAP skill sets. Interview technical hires (Specifically SAP and non-SAP as required). Team trainings. Preparation, participating in SAP, IT Events, conferences - LEAP 2022, SAP Partner Summit etc. Resources utilization, planning, project costing etc. To manage SAP program / project Change Requests through CR process, CAB meetings.

Company industry:
IT Services

SAP S/4HANA Delivery Manager / Pre-Sales Lead

December 2021 - January 2022

Smart National Solutions (ELM Partner)

Riyadh, Saudi Arabia

December 2021 - January 2022

• Delivered S/4HANA RISE with SAP, SuccessFactors HXM, SAC, and C4C for
government and enterprise clients. Managed 70+ consultants, project managers.
• Drove sales-to-delivery transitions, resourcing, costing, and progress tracking.
• Adoption of SAP Best Practices, Ensured Q-gates, audits, cybersecurity compliance.
• Participated in industry events (LEAP 2022, SAP Partner Summits).

Company industry:
Software Development

Global SAP PRACTICE HEAD

May 2021 - December 2021

Estuate

Pune, India

May 2021 - December 2021

Company industry:
IT Services
Job role:
Consulting

Global SAP Practice Head

March 2021 - December 2021

Estuate Inc.

Pune, India

March 2021 - December 2021

• Directed SAP Retail Fashion, Hybris Commerce, POS by GK rollouts for Callaway
Golf and brands across USA/EU.

Company industry:
IT Services

SAP S/4HANA Delivery Head

October 2018 - December 2020

SAP (A Hasso Plattner Company)

Pune, India

October 2018 - December 2020

My current role is SAP S/4HANA Delivery Head at Bramsol (A Hasso Plattner Company). Managing responsibilities, from Pre-Sales, to build SAP S/4 HANA practice, S/4 HANA delivery, managing P&L, Costing, budget, team building, trainings, mentoring and enterprise digital transformation.

Delivering, Managing SAP S/4 HANA Program/ Projects from Scoping
to GO Live and AMS Support, S/4HANA migration, System conversion,
Landscape transformation, Upgrades Projects to US Customers.
 Delivering SAP RAR (Revenue Accounting & Recognition), CLM
(Contract Life Cycle Management), SAP Treasury, SAP UI/ UX and
SAP Analytics Cloud projects to US Clients.
 To run Executive meetings, Steering Committee meetings, Team
Meetings, other project and training related meetings.
 Team Management, team performance, Appraisals, Goal settings, and
reviews/ evaluations.
 Manage PCOE (Partner Center of Excellence) Audits, License audits,
External Audits and Security audits.

Company industry:
IT Services
Job role:
Consulting

SAP S/4HANA Delivery Head

October 2018 - October 2020

Bramasol (A Hasso Plattner Co.)

Pune, India

October 2018 - October 2020

• Delivered S/4HANA conversions, upgrades, and AMS for US clients.
• Managed SAP GRC, RAR, CLM, Treasury, UI/UX, SAC projects.
• Oversaw PCoE, license, and security audits.

Company industry:
IT Services

SAP Delivery Director

February 2017 - July 2018

Avertra Corp

Amman, Jordan

February 2017 - July 2018

• Successfully established SAP S/4HANA AMS Support delivery/ SLA (Onsite/ Off shore) model at Aramex (Largest logistics/ courier company of Middle East). Reporting to CEO.
• Established SAP Center of excellence at Aramex. SLA.
• Delivered SAP program across multi geographical locations and multi culture environment that is Middle East, Africa, Europe, Americas, Asia, Far East countries.
• SAP S/4HANA roll out implementation (consists of 8 end to end S/4HANA implementation projects) for 80 company codes and 1200+ SAP user base. Implemented SAP Ariba and Big Data project.
• To run C Level executive meetings, Steering Committee, Project review/ status meetings, CAB, SME/ Business Leads meetings with client sponsors and project team meetings.
• Throughout strong business process knowledge of FICO, GRC, SAP P2P (Planning, Procurement, Logistic execution, Deliveries, Inventory Management, Warehouse management), SAP O2C (Pricing, Picking, Packing, Shipping, Delivery, Billing, Credit Management), SAP TM (Transportation Management): Order management, Freight planning & tendering, Freight execution & monitoring, Freight Settlement.
• To Handle customer requirements and build suitable solution to address them. Solution impact analysis/ risks to the existing SAP system landscape/ Business Solutions and propose the solution accordingly.
• Managing SAP S/4HANA PRD System Landscape - ECC, PI PO, BW.
• Managing/ Monitoring different activities with Hosting Partner - Virtue
Dell Boomi, SAP TM with Transporeon, SAP Ariba, integration with S/4HANA.
• SAP Security, SAP Solution Manager.
• SAP Security Assessments, Technical Assessments, SAP/ EY Audits.
• SAP License Audits, SAP Testing. License management.
• SAP Quality, Methodologies, SAP/ IT Tools, and Templates.
• OCM (Organizational Change Management).
• PMO

Company industry:
IT Services
Job role:
Management

SAP Program Manager/ COE Head

September 2010 - February 2017

Hidada Ltd. (Xenel Group)

Jeddah, Saudi Arabia

September 2010 - February 2017

Lead the SAPs digital business strategy and business solutions transformation agenda and leveraging technology to drive organizational growth, improve companys performance, and efficiency. Managing SAP Delivery & SAP programs/ projects.
• Successfully implemented SAP business solutions/ different modules for Structural steel engineering and fabrication, Engineering construction, storage tanks, towers, and poles.
• SAP Strategic planning and execution to bring SAP solutions (SAP S/4HANA, Analytics, Big Data, Mobility, Cloud and IoT) to the company that benefits organization and to improve companys performance and efficiency.
• Managed SAP HANA migration technical scope and SAP Fiori, and SAP Production Planning/ Estimation/ SAP Project Management automation projects.
• Managing SAP Delivery & SAP program/ project implementation at Hidada and Xenel group, and continuous improvements to SAP solutions and SAP landscape.
• Efficiently managed SAP system support operations/ SAP enhancements/ migration projects.
• In a team of XENEL SAP Center of Excellence (CoE) for SAP strategic new business solutions and innovations.
• Regular reporting to the executives and stake holders (Management reporting, budget, costs and project progress, status etc.).
• Managed SAP team of 20+ consultants and 350+ SAP users.
• Maintaining organizational KPIs. Processes, business performance improvements.

Company industry:
Industrial Production

SAP Program Manager / CoE Member

January 2010 - January 2017

Hidada Ltd. (Xenel Group)

Jeddah, Saudi Arabia

January 2010 - January 2017

• Led SAP transformation strategy, HANA migration, and automation projects for
manufacturing and engineering sectors. Managed 20+ consultants, 350+ users.
• Directed delivery for SAP projects, enhancements, and continuous improvements.

Company industry:
Industrial Production

SAP Project Manager/ KSA Delivery Head, FICO Consultant

September 2009 - September 2010

Tech Mahindra (Mahindra Satyam)

Jeddah, Saudi Arabia

September 2009 - September 2010

• Was responsible for managing SAP practice, SAP business leads, Pre Sales, Customer relationships. Managed P&L for the KSA region.
• At Binzagr Unilever, Saudi Arabia, successfully established and delivered SAP support operations (onsite-offshore delivery model) and BI implementation.
• Successfully implemented SAP project at Hamriyah Steel Co. at Dubai, UAE.
• SAP FICO end to end implementation and support.

Company industry:
Software Development

SAP Project Manager / KSA Delivery Head

January 2009 - January 2010

Tech Mahindra (Mahindra Satyam)

Jeddah, Saudi Arabia

January 2009 - January 2010

• Delivered SAP & BI and established AMS support for Binzagr Unilever
• Implemented SAP at Hamriyah Steel, UAE
• Managed SAP practice, P&L, and customer relationships in KSA. Provided FICO
end-to-end delivery.

Company industry:
Software Development

SAP Project Manager/ FICO Consultant

June 2007 - September 2009

Wipro Limited - Saudi Arabia

Jeddah, Saudi Arabia

June 2007 - September 2009

Worked in Wipro as SAP Project Manager. Also, handled additional responsibilities of Integration Manager/ Solution Architect for KAUST Program. As Solution Architect with expertise in enterprise solution design. Successfully implemented SAP Program at KAUST (King Abdullah University of science & technology) SAP Program at KAUST consists of 12 end to end projects: Saudi Aramco were the PMO from KAUST.
• Managed 15 Million USD SAP Program.
• Managed and successfully implemented end to end SAP program at KAUST, Jeddah Saudi Arabia.
• FICO implementation from Requirements gathering, business blueprint, configurations, IST, UAT, data upload etc. to post Go Live support.
• Has successfully implemented, managed SAP project at Saudi Aramco, SABIC subsidiary at Saudi Arabia.
• Managed team of over 90 onsite consultants and support from offshore team of 60 consultants.
• Successfully implemented SAP modules - SLCM (Student Life Cycle Management), FICO, RE (Real Estate), MM, SD, HCM, BI, SRM, PS, Grants Management. SAP Quality audits.

Company industry:
IT Services

SAP Project Manager / Solution Architect

January 2007 - January 2009

Al Safi DANONE (Al Faisaliah Group)

Riyadh, Saudi Arabia

January 2007 - January 2009

• Managed $15M SAP Program at KAUST (12 end-to-end projects; multiple modules).
• Delivered SAP modules: SLCM, FICO, RE, MM, SD, HCM, BI, SRM, PS, Grants
Mgmt., Enterprise Portal. Managed integrations with Blackboard, Documentum
• Led a 150-member team across onsite/offshore.

Company industry:
Heavy Industry & Metallurgy

SAP Delivery Manager/ FICO Consultant, Finance Controller

December 2004 - June 2007

Al Safi DANONE (Al Faisaliah Group)

Riyadh, Saudi Arabia

December 2004 - June 2007

• Managed & Delivered SAP implementation projects, SAP system support operations, SAP enhancement projects and upgrade projects.
• Managed SAP team of 15+ and 300+ SAP users.
• SAP FICO Consultant: Requirements gathering, business blueprint, configurations, IST, UAT testing, User trainings, Post Go live support.
• SAP CO: Configurations, responsible of Management reporting.
• As Finance Controller for Danone Head Office and Exports GCC countries, managed Finance business planning, cost/ revenue/ expenses analysis, Management reporting, Annual Budgets, Forecasting/ Estimation, P & L management, CAPEX, and team member of GOOSE team for new product launch costing/ analysis, R&D and marketing research.

Company industry:
FMCG

SAP Functional Consultant FICO/ SAP Project Manager

July 1999 - October 2004

SAP Global Partners

Jeddah, Saudi Arabia

July 1999 - October 2004

Worked with SAP Global Partners in India, KSA and UAE. Successfully implemented, delivered & managed multiple SAP projects, SAP upgrades, roll out projects, support projects.

Company industry:
IT Services

Education

Symbiosis Institute of Business Management

September 2024

September 2024

Diploma, Business Management - Finance

India

Post Graduate Diploma in Business Management - Finance

Walchand Institute of Technology

September 2024

September 2024

Bachelor's degree, Computer and Systems Engineering

India

in

Walchand Institute of Technology

January 1995

January 1995

Bachelor's degree, Computers

India

BTE Mumbai

January 1991

January 1991

Bachelor's degree, Industrial Electronics

India

Skills

Integration
Expert
Integration
Expert
SAP
Expert
SAP
Expert
Program Implementation
Expert
Program Implementation
Expert
Engineering
Expert
Engineering
Expert
Computer Engineering
Expert
Computer Engineering
Expert
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
DYNAMIC APPLICATION SECURITY TESTING DAST
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
PROGRAM MANAGEMENT
Intermediate
PROGRAM MANAGEMENT
Intermediate
DIGITAL TRANSFORMATION
Intermediate
DIGITAL TRANSFORMATION
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SOLUTION ARCHITECTURE
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
END TO END ENCRYPTION
Intermediate
END TO END ENCRYPTION
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
CROSS FUNCTIONAL TEAM LEADERSHIP
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
NS (SIMULATOR)
Expert
NS (SIMULATOR)
Expert
SAP CRM
Expert
SAP CRM
Expert
PLANNING
Expert
PLANNING
Expert
OPERATIONS
Expert
OPERATIONS
Expert
AGENDA (MEETING)
Expert
AGENDA (MEETING)
Expert
ANALYTICS
Expert
ANALYTICS
Expert
CONSTRUCTION
Expert
CONSTRUCTION
Expert
FABRICATION
Expert
FABRICATION
Expert
BUDGETING
Expert
BUDGETING
Expert
MANAGEMENT REPORTING
Expert
MANAGEMENT REPORTING
Expert
PAGE
Expert
PAGE
Expert
SAP
Expert
SAP
Expert
UPGRADES
Expert
UPGRADES
Expert
CONSULTING
Expert
CONSULTING
Expert
DELIVERY
Expert
DELIVERY
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert
Integration
Expert
Integration
Expert
Program Implementation
Expert
Program Implementation
Expert
Engineering
Expert
Engineering
Expert
Computer Engineering
Expert
Computer Engineering
Expert

Training and Certifications

Certifications
Strategic Leadership, ROI, Business Simulation
Migrating Your Business Data to SAP
RPA, AI, ML, Generative AI
SAP Education: S/4HANA
SAP Activate (ACT100/200), PMP
PG Business Management – Finance