Fhel Niña Pura

Making sure to serve the best first point of contact with every salon client. Carefully handling and
screening every phone calls & messages via Instagram, Whatsapp and other point of contact
inquiry for reservation and appointments. Managing bookings, doing a follow up, fixing each and
every customer and beauticians appointmens to secure the smooth flow of the daily shift.
Ensuring the labby area is clean organized and welcoming for the clients. Handling the daily POS
system of the Salon so as the daily, weekly and monthly sales report of the salon, creating social
media content and posting, making sure to keep the social media active. Handling inventory,
supply ordering and supply receiving of the salon.

Handle the hotels overall Front Office Operation, Housekeeping Operation, and Banquet Operation.
Ensure the smooth flow of the hotels everyday operatio specially the guest check in and check out,
reservation & cash flow operation. Resolve guess problems, requests and inquiries.

Handles the Ordering system of the store by computing the weekly stock, counting daily, weekly and
monthly inventory of each product and ensuring cleanliness and orderliness of the walk-in freezer and
dry goods stockroom. Handled the Plan and Daily Maintenance system of the Store with a
responsibility of ensuring the daily check-up of each tool, cooking equipment, refrigerator and freezer
and the interior and exterior maintenance of the whole building of the store. Handled People system
where I am responsible with computing the number of needed employees, handled the initial
screening of service crew applicant, organize and monitor the store employees 201 file. Handles the
Service and Marketing system of the store. Ive been responsible for creating tie-ups and other
marketing promos of the store to increase the stores sales.

Making sure of the inventory levels and price update. Monitor product replenishments, stockings and
cleanliness of shelves and warehouse. Assisting customers with the products prices and promotions,
assisting with returns and exchange. Delegating staffs task and responsibility as well as handling the
staffs scheduling. Oversee the daily and monthly sales.

Answer every customers questions, needs, and requests. Handle every customers special order.
Ensure that the shop is organized and clean. Ensure that FIFO is being practiced. Careful handling of
cash transactions and the use of POS. Handling the weekly and Monthly inventory forecasting and,
handling the everyday ordering of items to be sold. Handling the staffs schedule. Handling the weekly
and Monthly inventory of the store.