Business Development Manager
Serbanon
Total years of experience :17 years, 1 Months
- Built a strong brand that help to differentiate the agency from competitors and attract top talent.
- Developing and implementing comprehensive, sales and marketing strategies, creating a strong online presence, and implementing effective marketing campaigns.
- Created and maintained a Website, CRM system, database centre as well as an application Software.
- Developing and maintaining a strong pipeline of new business opportunities in Saudi Arabia and Europe and developed strategies to capitalize on them.
- Built and maintained relationships with clients in the healthcare and hospitality industries.
- Successfully design and negotiate complex contracts and agreements with clients and partners.
- Designed the financial budgeting, spending strategy and breakeven achievement plans.
- Leading the Business expansion and developing a high-performing team in Serbia, Argentina, Colombia, Macedonia, Uzbekistan, Poland, Morocco and Lebanon.
- Collaborate with the recruiting team to ensure that client needs were met and exceeded
- Monitored and reported on sales performance and market trends.
- Developed and executed a strategic business plan that resulted in a 200% increase in sales revenue
- Achieved and exceeded sales targets and improved customer satisfaction and retention by developing and implementing effective sales, marketing and merchandising strategies.
- Designed and implemented successful in-store events and promotions.
- Conducted market research and analysis to identify new opportunities for expansion and growth.
- Managed and trained a team of sales professionals and provided ongoing coaching and mentorship, resulting in great customer service.
- Developed and maintained strong relationships with vendors and suppliers, resulting in cost savings and improved product offerings.
- Managed inventory and ordering processes to ensure that products and new collections were in stock and available to customers.
- Maintained accurate financial records and reports, including sales and inventory data.
- Oversaw the financial performance of the business, including budgeting, forecasting, and reporting.
- Managed the Business development mission and created business optimizations and Strategies to achieve the company's visions and goals for 5 years.
- Managed all Retail, Wholesale, E-commerce and CRM business functions.
- Managed the timely and successful opening of 27 brand-new branches while overseeing the operation of 48 existing locations.
- Maintained the marketing plans and campaigns, including the designs and necessary materials, with effective setting and implementation. compelling social media campaigns and techniques.
- Generating sales growth, hitting goals, and quickly adjusting to unheard-of circumstances by completing an unusually high volume of orders during the lockdown.
- Oversaw all aspects of e-commerce for many brands, including website design, server infrastructure administration, content and attribute management, and integration setup.
- Managed and oversaw the fulfilment process and courier agreements.
- Oversaw all shop operations while supervising employee training, setting and managing KPIs, establishing sales targets, and allocating commissions. Augmented organisational efficiency and enhanced look and feel by creating a showroom planogram and unique identity; improved service quality and store arrangement.
- Oversaw important business optimization projects, including launching a loyalty program, a system for evaluating customers, a chatbot for WhatsApp, and a new CRM.
- Completed strategic partnerships with banks, such as instalment programs, a point redemption program, an e-commerce alliance, and a gift card service.
- Oversaw the creation of television commercials for major customers, from concept to production.
- Created TV rate cards for each program and season, as well as managed MBU agreements.
- Increased the quality of the content displayed on the screen, as well as the positioning and appearance of the TV stations.
- Coordination of sales strategy, including messaging control and execution of TV advertising - and on-screen sponsorships.
- Established business goals, negotiated contracts, and used sales methods to extend current contracts while adhering to all timeline, cost, and quality requirements.
• Initially assumed the account manager role, being promoted to account director in charge of overseeing the creative department.
• Spearheaded production of various media plans while implementing innovative content.
• Delivered significant creative input to a range of material, including concepts and copywrite.
• Maintained exceptional relationships with customers, effectively managing negotiations.
• Led presenting projects and pitches to key clients.
• Directed efforts to ensure attainment of organisational goals and objectives while maintaining retail and wholesale.
• Used consultative sales techniques to close deals and secure potential clients.
• Augmented water business expertise, gaining awareness on water treatment systems and water bottle filling line.
Business Growth, data analysis and management
business Administration and management
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