Business Development & Senior Management Consultant
KPMG
Total years of experience :13 years, 9 Months
• Currently holding the role of PMO in the Communication & Public Relation Department in the Ministry of Culture.
• My role within the Communication & Public Relation is mainly developing and formalizing internal strategies & processes, and assisting the department in various tasks that covers all areas within all its units.
• Managing and monitoring "Customer Service Unit" and also giving consultation services and support to the Project Manager from the Ministry of Culture's side
• Participated in projects that directly linked to (Vision 2030), and currently team leader of the Setup & Operations team of the Project Management Office (PMO) at the Ministry of Finance..
• Managing a group of projects related to government transformation in alignment with the vision and mission for those government entities.
• Develop the detailed project plan which contains all project areas such as (scope, time, cost, quality, communications, risks, procurement, human resources and stakeholders management)
• Solid project management expertise in public sector in KSA for large transformation projects with different structures of project management teams and governance.
• Project Management Office PMO; Define, Enhance, and Monitor Process, Governance, and Create & Enhance Templates.
• Provide visibility to managements by facilitating the monitoring and reporting of the portfolio, the program, and the project performance.
• Developing and enhancing the Handbook, which include all key major processes that are related to the entity.
• Working with businesses to identify means of improving resource efficiency.
• Maintaining accurate records and preparing reports for senior management and client-related.
• Developing and recommending service improvement.
• Dealing with and resolving customer complaints and concerns.
• Contributing to the development of project process improvements and best practices.
• Supporting and coordinating project management tasks.
• Currently a team supervisor of a Central Team, which include IT engineers, Translators and Graphic Designers for the MOF project.
* PRINCE2 Certified
• Working with internal team and senior managers on new sales opportunities by finding new customers and projects.
• Setting targets and goals for sales and management teams.
• Working on solving and finding solutions for internal business issues.
• Prepare plans and schedules to follow up on the delivery of materials and equipments.
• Minimizing expenses by getting rid / selling of unnecessarily equipment and by controlling spending.
• Helping sales team on developing and improving sales skills.
• Developing healthy relationship with new and ex key accounts / clients.
- Sales support to all our clients and dealers.
- Close contact with key project members and decision makers.
- Developing strategic plans for marketing and sales.
- Updating (Engineers, Designers, Developers and Contractors) with all new products and technical services in the market.
- Handling and supporting new clients' retail and OTC businesses.
- Communicating with management to report on project status.
- Involved in Coordinating projects from inception to completion.
- Developing training and briefing material for staff
- Tracking and managing distributors/dealers’ performance
- Reviewing the efficiency and effectiveness of service delivery.
- Creating and maintaining reports to HQ and regional management where it monitor the sales and orders coming from all MENA market.
- Responsible of providing key Accounts with monthly sales reports.
- Creation and maintenance of stock inventory files and direct dealers’ sell out data.
- Maintaining and updating price list (Exchange rate, transfer rate, special prices & pricing new items launched in the market)
- Assist in the preparation of account packages for all direct Key Distributors for Account Meetings.
- Develop & improve statistical forecast by SKU/Product groups
Currently on hold