Flordeliza Nifalar, Adviser/Client Services Associate

Flordeliza Nifalar

Adviser/Client Services Associate

AES International

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration - Management Accounting
Experience
21 years, 0 Months

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Work Experience

Total years of experience :21 years, 0 Months

Adviser/Client Services Associate at AES International
  • United Arab Emirates - Dubai
  • My current job since April 2014

Support and encourage increase in business by ensuring new businesses, dealing instructions, change of agencies (renewals & fund trails), premium arrears and payment method are processed efficiently within required time frames, timely process of Withdrawal requests and other general processes required by clients.● Minimize impacts of complaints and maintenance by ensuring client data (pipeline & adviser office management and commission entries) accurately input and tracked accordingly. ● Support and encourage sharing of workloads cross-border to build knowledge, strengths and skills within the team to ensure better communications and rapports in general . ● Offers clients and advisers highly personalized service focusing on delivering quality rather than quantity and ensure all queries supported in agreed time frames. ● Performs other related work assigned.

Payroll & Administration Officer at Middle East Container Repair Company LLC
  • United Arab Emirates - Dubai
  • May 2012 to April 2014

Responsible for timely processing of Monthly payroll thru WPS. 
Process leave request (annual, sick) as required, ensuring approvals and supporting documents as
necessary and maintain leave and attendance records of all employees.  Respond to employee
queries/requests related to leave balances, salary certificates, salary transfer letters, etc. from time to
time.  Provide assistance to employees in medical insurance claims.  Update all employee files on
leaves entitlements, leaves consumed and balance remaining.  Coordinate with HO Admin Services for
all government relation requirements/issues (work permits, visas, etc.) providing all required documents
(original/copies).  Prepare documentations for visa/emirates id/ port pass renewal/etc. and submit to the
relevant governmental authorities in liaison with HO Admin Services.  Coordinate and execute the
employee joining formalities such as preparation of offer letters, visa/residency formalities, airport pick-up,
etc. as per management instructions.  Responsible for calculation of the End of Service entitlements of
employees who have resigned or terminated/retired.  Handle daily cash disbursement and
update/prepare petty cash reports/vouchers for FMs review.  Verify the daily cash collections received
from gate clerks and endorse the daily collection report.  Maintain records of vehicle registrations.Arrange internal/external meetings including board meeting and general meeting: distribution of papers/
reports in advance.  Responsible for the maintenance of all the files/records of the Administration’s
Office. Performs other jobs as required by the management.

Administration Supervisor cum Payroll Officer at Plaza del Norte Hotel & Convention Center
  • Philippines
  • November 2009 to April 2012

Responsible in controlling all areas, by setting strong
accounting system checking all areas where money or items can be lost or misused.  Keep close
coordination between purchasing, storeroom and accounting.  Responsible for the preparation of daily
food costs; monthly cost of goods sold.  Responsible for validity and accuracy of all invoices, their
appropriate allocation and timely payment.  Looks after responsible preparation, issuance and recording
of payroll, purchases, reimbursements, and petty cash.  Prepares disbursement vouchers and all
supporting documents.  Responsible for the maintenance of all books of accounts in general accounting
area  Prepares and update the monthly trial balance and related schedules in financial statement
 Assist in preparation of financial and management reports.  Occasionally serves as the liaison officer
to various Government Agencies.  Provide general support to the department.  Act as the Operations
Officer for the Ayuyang Coffee Shop.  Act as the Sales Banquet Events Coordinator.  Performs other
duties as assigned by the Management.

Office Administrator at Runsun Technology Philippines Inc
  • Philippines
  • August 2007 to October 2009

Runsun Technology Philippines Inc. August 2007-October 2009
Office Administrator: Establish effective system of Internal Control, Accountability, Audit System and Logistics Order Management System. ● Responsible for the implementation of company Policies and Procedures. ● Administer Internal and External Financial Support. Administer the Logistics Department (Stock, Material Requisitions, Inventory, Warehouse Management, etc.) . ● Handles the Human Resources functions. ● Establish and maintaining a system of Internal Controls to provide assurance that the resources are properly used and safeguard against Waste, Loss and Misuse. ● Reconciling the financial system of RTPI. Ensure compliance with sound business practices including the development of policies and procedures set by the management. ● Act as manager and do other responsibilities assigned by the management. ● Occasionally serves as the liaison officer to various Government Agencies. Requires the Logistics inventory reports on a weekly basis for stock positioning and deliveries. ● Handle daily cash disbursement and update/prepare petty cash reports/vouchers for FMs review. ● Assist in preparation of annual working budget. ● Assist in preparing financial reports and reconciliations. Generate reports from accounting system as required

Accountant at Municipality of Paoay - Accounting Department
  • Philippines
  • December 2005 to May 2007

Municipality of Paoay - Accounting Department December 2005 to May 2007
Accountant: Handled daily accounting operations including Journal entries, Accounts Receivables and General ledger. ● Assist in preparation of financial and management reports. ● Calculates amounts due to employees for travel allowance, housing allowance, service award and other employee benefits ● Responsible for payroll and benefit processing including timesheet, audit paycheck preparation and report generation ● Prepares journal entries and reconciles general ledger and subsidiary accounts ● Maintained book of Accounts. ● Responsible for payroll preparation. ● Provide general support to the department

Administrative Officer at Delta D.C. Sales, Inc
  • Philippines
  • September 2003 to October 2005

Delta D.C. Sales, Inc. September 2003 to Oct 2005
Administrative Officer: Performed daily accounting functions and maintain full sets of books. Responsible for handling of Accounts payable. ● Assists in office administration and other company secretary matters such as memos and correspondence. ● Responsible for payroll preparation. Responsible for Human relations duties. ● Responsible for accounting and tax compliance. ● Assists in dealing with banks and external auditors. ● Prepares accounting vouchers, cheque payments, statements and bank reconciliation. ● Responsible for the inspection and update of inventories. ● Report directly to the general manager. ● Provided general office duties (light typing, general filing, phone duties, faxing, photocopying)

Accounting Assistant at Smart Communications Inc
  • Philippines
  • September 2002 to March 2003

Smart Communications Inc. September 2002 to March 2003
Accounting Assistant: Prepared Daily Cash & cheque Collection summary for all payments received for the previous day. ● Process and post receipts (cash/cheque/TT/) to the appropriate customer account and invoices, ensuring accurate reconciliation. ● Address queries from customers regarding invoices & payments and ensure rectification of any discrepancies related to invoices. ● Responsibilities include but not limited to handling customer receipts, supplier payments, and bank reconciliation.

Education

Bachelor's degree, Business Administration - Management Accounting
  • at Mariano Marcos State University
  • April 2002

Mariano Marcos State University, 1998 – 2002 Batac, Ilocos Norte, Philippines Bachelor of Science in Business Administration - Major in Management Accounting

Bachelor's degree, Business Administration
  • at Mariano Marcos State University
  • January 2002

Mariano Marcos State University, 1998 - 2002 Batac, Ilocos Norte, Philippines Bachelor of Science in Business Administration - Major in Management Accounting

Bachelor's degree, Business Administration - Management Accounting
  • at Mariano Marcos State University
  • January 2002

January, 2002 Bookkeeping Course for Cooperative and Entrepreneurship Development Mariano Marcos State University Batac, Ilocos Norte, Philippines. Eligibilty: Civil Service Commission, Philippines Career Service Professional Examination Date taken: July 21, 2002 Rating: PASSED, 81.62%

Specialties & Skills

Payroll Administration
Middle Office
ACCOUNTING
BANK RECONCILIATION
DAILY ACCOUNTING
DISBURSEMENT
LIAISON
OF ACCOUNTS
PAYROLL
VOUCHERS
Administration
Customer Services

Languages

Chinese
Beginner
Korean
Beginner
English
Expert
Filipino
Expert
Cantonese
Beginner
Tagalog
Expert

Training and Certifications

Certification for HR Management (Certificate)
Date Attended:
May 2013
Valid Until:
May 2013
Knowledge in UAE Labour Laws & Freezone (Certificate)
Date Attended:
April 2013
Valid Until:
April 2013

Hobbies

  • Events Planning and Flower arrangements