Shop Manager
Axiom Telecom - The Avenues Mall
Total years of experience :28 years, 4 Months
• Work on continuously achieving the monthly sales target
• Make sure that all staff are aware of present offers and item prices and they are suggesting the right cross selling items with every closed sale.
• Training staff on PK, SOP, and Customer service skills
• Plan and forecast stock requirement according to present planogram
• Make sure that visual merchandise is perfectly met and implemented
• Handle customer complaints and make sure they feel satisfied before leaving the store
• Building a database of customers and communicate with them when needed for improving the sales performance.
• Communicate with other departments for finalizing or completing related jobs
• Communicate with other branches and department for rotating and clearing stocks.
• Generate daily, weekly, monthly and quarterly sales and performance reports
• Plan ROTA and distribute tasks among the team
• Interview candidates and recommend suitable candidates
• Fire staff
• Make sure that all documents required for car registration are complete and valid
• Generate daily, weekly, monthly and quarterly sales and performance reports
• Take care of administrative work related to staff
• Data Correction and entry
• Communicate with other departments for finalizing or completing related jobs
• Communicate with customers for following up on required documents
• Plan ROTA and distribute tasks among the team
• Train new joiners on how to use the system
Edit, Enhance, Fix, and design graphics, banners, catalogues, flyers, and others
Troubleshoot, and fix Hardware and software, and printer issues.
Build PCs and Servers.
Troubleshoot, fix, and build LAN infrastructure.
Design and build Databases.
Design Graphics using Adobe Photoshop.
Working in a wide range of several assignments distributed among the following:
• Communicate with new companies across the overseas and negotiating conditions of new business establishment.
• Plan and implement new product releases for enlarging the business scale
• Check and perform business related calculations.
• Communicate with suppliers and negotiate prices
• Plan and execute IT infrastructure for easing job accomplishment
• Train new joiners on SOP
• Interview new candidates
• Train trainee on computer applications including Microsoft Windows and Office
• Teaching Internet and Computer’s Hardware structure.
• Plan and ROTA and distribute tasks among the team
• Handle trainee complains, resolve issues, and make sure that customer service quality is constantly improving the foundation’s image
• Plan tests and quizzes for trainees
• Set training target for trainers team
Edit, Enhance, Fix, and design graphics using Adobe Photoshop
• Assist the authorized translator in translating official documents.
• Typing and entering data
• Resolving Network and IT issues
• Explain to customers what documents are needed for completing Embassy related paper work
• Administer LAN and give access to customers to use computers
• Formatting PCs and installing programs
• Preparing new pcs to join the LAN
• Resolve communication issues between PCs
• Plan and suggest loyalty offers
• Cashier
• Cleaning the workplace
• Taking care of the store and make sure that it meets the conditions of customer satisfaction and improved revenue
Microsoft Office User Specialist.