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Francis Lim, Restaurant Manager

Francis Lim

Restaurant Manager·Marrybrown Restaurant, Al Abbas Group -DXB Airport Terminal 1

United Arab Emirates

Bachelor's degree, Respiratory Therapy

Work experience

Total years of experience: 16 years, 9 months

Restaurant Manager

October 2016 - Present

Marrybrown Restaurant, Al Abbas Group -DXB Airport Terminal 1

Dubai, United Arab Emirates

October 2016 - Present

• Led training & development of management trainees
and staff across multiple branches, serving as the
designated Training Manager based at the DXB
Airport store.
• Acted as Area Manager-in-charge during absence of
the Area manager, overseeing multiple store
operations
• Conducted operational audits for branches nearby
DXB Airport store, ensuring compliance with
company standards.
• Managed the highest performing branch in terms of
sales & Profitability (DXB Airport Terminal 1)
Company industry:
Catering, Food Service, & Restaurant

Restaurant Manager / Training Coordinator

January 2009 - January 2016

Yo! Sushi Restaurant, Gourmet Gulf Company

Dubai, United Arab Emirates

January 2009 - January 2016

• Appointed as Training Manager, leading onboarding
and development programs to enhance staff
performance & consistency.
• Awarded as highest profit performance across all
brands under Gourmet Gulf Company.
• Provided oversight for call center operations during
the rollout of delivery services, supporting team
performance and service efficiency.
• Controlled and monitored non- food operational cost
(Packaging, cleaning chemical & supplies) across
branches, ensuring cost efficiency and inventory
management.
• Managed operations across high profile locations
including Dubai International Financial Centre, Dubai
Mall, & Dubai Marina Mall.
Company industry:
Catering, Food Service, & Restaurant

Education

University of Perpetual Help Systems

March 2000

March 2000

Bachelor's degree, Respiratory Therapy

Philippines

Skills

COST CONTROL
Intermediate
COST CONTROL
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
PERFORMANCE MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
Customer Service
Expert
Customer Service
Expert
Training
Expert
Training
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Leadership
Expert
Leadership
Expert

Languages

English
Expert