Froilan داكويواج

Job Summary: Responsible for managing the lifecycle of technical and project-related documentation. Ensures that all engineering drawings, QA/QC records, vendor data, and contractual documents are accurately received, reviewed, distributed, and archived in compliance with industry standards and ISO requirements

Responsibilities:
• Maintain and control project documentation in accordance with company and industry standards.
• Register, track, and archive documents such as engineering drawings, specifications, contracts,
inspection reports, and vendor documents.
• Implement version control to ensure all stakeholders work with the latest approved documents.
• Flag outdated or superseded documents to prevent unauthorized use.
• Prepare and process technical transmittals, submittals, and requests for information (RFIs).
• Ensure timely distribution of documents to internal teams, clients, and subcontractors.
• Monitor the flow of documents using a document control register or EDMS using CNEX sytem
• Provide prompt retrieval of documents upon request by project managers or engineers.
• Upload, categorize, and manage documents in CNEX systems
• Maintain folder structures, naming conventions, and access controls.
• Train new team members on document control procedures and systems.
• Support project teams with document formatting, templates, and troubleshooting.
• Generate reports on document status, pending approvals, and overdue submissions for management
review.

Job Summary: Managed project documentation for major infrastructure and defense projects, including Al Udeid Air Base and the expansion of Hamad International Airport. Controlled engineering drawings, technical submittals, and QA/QC records, ensuring compliance with ISO 9001 standards and project procedures while coordinating document approvals with project teams.

Major Projects:
• Turkey Airbase Project - Al Udeid Airbase
• Hamad International Airport Expansion
• Backup Power Plant - North Camp

Key Responsibilities
• Processing QA/QC Deliverables e.g., Vendor Approval, Material Approval, Method Statement,
Inspection Request, Material Inspection Request, etc.
• Quality Assurance checking of all documentation for correct coding, numbering, and referencing,
revisions, titles, status, serial numbering, format, legibility, etc.
• Maintain all document distribution matrices and registers.
• Primary contact of Site Document Controllers for any required issue rectification and improvements
to the document management system. Managed branch office document controllers' activities.
(policy-procedures-templates, matrices, etc.)
• Worked with in-house Software Developers, Head of Quality in designing business processes in the
ERP System
• Prepared and implemented Correspondence, Technical Submittal, Transmittal, and Drawing
Submittal workflows.
• Designing and implementing the Correspondence Distribution Matrix
• Standardization of the old forms and templates, updating written procedures, and adapting to the
business process requirements
• Visit project sites to sort out any issues, such as documentation, registers, folder structure, coding
, and distribution matrix.
• Training and orientation of new document controllers with company and project-level procedures and
policies for implementation.
• Training of a new document controller with the ERP document control system
• When on the site, assisting with the processing of the submission of the design drawings, deliverables,
and submittals.
• Maintain all document registers for all the project sites.
• Distributes incoming documents electronically for review and approval in accordance with the Master Document Distribution Matrix.

Responsible for efficiently and effectively coordinating
service technicians to meet customers needs. Manage and communicate with customers, sales teams, and
management, while adhering to all order management and operational requirements.

Job Summary as Office and HR Administrator: Point of contact for any Administrative and HR queries.
Responsible for the completion of the on-board requirements of the newly hired staff and coordinates with
our Human Resource Business Partner based in our Branch Office located in Dubai, U.A.E

Responsibilities:
• Responsible for receiving incoming general and service calls and queries which relates to schedule
of technicians, invoicing and payments.
• Scheduled preventive maintenance activities monthly and process service requests. Generated and
follow-up on service quotes and seek new business whenever possible.
• Guided service technicians as appropriate, assisting in technical issue resolution. Scheduling and
tracking of service technicians to maximize their operating efficiency and effectiveness.
• Ensure timely and accurate invoicing.
• Managed monthly and annual parts inventory and submitted to the Finance Department for the
auditing.
• Ensured the adherence of environmental, health and safety protocols, as well as Operational
Excellence in the Customer Center.
• Earned customer loyalty by effectively and efficiently managing customer interactions, ensuring
customer satisfaction.
• Ordered and received spare parts for work order jobs. Monitored shipping and receiving activities.
• Conducted service request data entry and management and submitted warranty claims and shipping
parts to the factory.
• Displayed team effort and dedication to customer by maintaining flexibility to work overtime and
weekends, as the business requires.
• Analyzed and coordinated meetings, activities, events, and trips.
• Received new employees and booked their full visa and employment process e.g. visa, medical
check-up, bank account opening and orientation.
• Coordinated with the PRO for the renewal of Employees RP, visa, exit permit and all office legal
documents.
• Monitored company issued employees assets such as mobile phones, laptops and accessories, in
coordination with the IT Department
• Received and dispatched all documents and items to couriers.
• Other Duties: Procurement, Logistics, and Event Coordinator

Provided executive administrative support within a construction materials manufacturing environment. Managed project correspondence, reports, and technical documentation while maintaining organized records and filing systems. Coordinated communication between management, production, and project teams to support efficient operations and documentation control.

Job Summary: High-level Executive and Management support and ensure smooth coordination with all
company departments. Provided administrative support and performed numerous administrative duties,
including but not limited to calendar scheduling, correspondence management, visitor handling, telephone
management, and responded to general questions and requests.

Responsibilities:
• Provided administrative and clerical support to departments or individuals.
• Scheduled meetings, prepared agendas, arranged conference rooms and took minutes of meetings.
• Managed travel itineraries and schedule both domestic and foreign travels. Prepared itineraries and
archive travel vouchers and records.
• Prepared statistical reports, spreadsheets and database for the Management
• Prepared and managed confidential and sensitive documents.
• Performed office management activities including preparation of office budget, maintenance and
repairs coordination, dispatch of documents, courier management.
• Coordinated with stakeholder committees and task forces.
• Relayed directives, instructions and assignment to executives.
• Prepares and process confidential correspondence, RFI, Transmittals, Work Inspection Request,
reports, agendas, and general papers.
• Prepared routine correspondence memos, letters, reports, process forms, schedules, contracts,
grants and general correspondences.
• Archived of documents both physical and electronic documents
• Maintained the register entries for all the receipts, submission of document and the correspondence
issues with the clients.
• Planned events and volunteer activities.
• Maintained hard copy and electronic filing system.
• Making procurement inquiry, quotations and correspondence
• Responsible for maintaining and enhancing document control system and information management
policies - ensuring company policies are disseminated and adhered by employees.
• Responsible for ensuring that processes related to document transmittal, receipt, storage and
retrieval are handled efficiently and accurately.
• Ensured that all project documents are correctly produced internally, dispatched to all relevant
members of the project.
• Ensured at any time that document in use is the last revision version.
• Distribution of documents and tracking and retrieving

Responsible for cleaning and servicing guest rooms in order to provide a pleasant and
comfortable experience for guests. Ensuring that assigned rooms are fully stocked, cleaned, and serviced
to a high standard. Resolve guest complaints and queries promptly and in a polite manner.