Key Account Manager
Zomato
Total years of experience :17 years, 9 Months
Primary Role:
Banner Ads Space Spelling, Ad Campaign Mgmt, Team Management, Team Targets, Sales Conversion.
• Managing a team of 4 Sales Managers.
• Monitoring daily sales activities and Lead Management System.
• Assisting the team in closing deal at point of sale.
• Utilizing all resources cost effectively.
• Recruiting new Team Members as per Business & Organization Requirement.
• Effectively managing, Training, motivating and developing the sales teams. Monitoring and
analysing competitors performance to identify Strengths, Weaknesses, Opportunities
and Threats.
Significant highlights across the tenure with the organization include:
Contributing to new product designing and organizing the launch.
Was a part of the Online Ordering Platform Launch in July’15
Lead a team of 7 SMs during O2 sprint achieving 105+ sales in less than 3 weeks.
Team with highest acquisitions and lowest rejection rate due to ACH.
Banner Ads Sprint: Sep15 - Nov'15
Lead a team of 4 SMs and achieved highest number of sales across Old & New Dubai during the Sales Sprint.
29 Sales in 3 months.
Won Top Performing TL - Acqs, taking home a brand new 50"TV :)
Additional Functions Performed: Knife, Client Dashboard Mgmt, Recruitment, Team Management, Brand Management, Marketing Support.
Mid - Management:
Leading a team of 7 Multi national Investment Specialist and Property Experts.
Sphere heading & Conceptualizing ATL & Outdoor Marketing Campaigns to generated Leads and to increase brand recall value.
Designing Pre Sales, Sales & Post Sales Process for the organization.
Exploring new business avenues and joint ventures.
Generating leads from Exhibitions, Trade Fairs and Events.
Recruiting and appointing exclusive ambassadors for Damac.
Sales of Hi- End residences and Damac Hotel Apartments(worth AED 1.5 mil and above per unit) in premium locations like Dubai Marina, Dubai International Financial Centre and Burj Khalifa area, Downtown.
Participating in outdoor events like property fairs to keep up to date with the changing trends of the industry and to track the competition
Direct Sales of residences (worth 30 mil INR per unit) in a high end luxury residential township with exclusive amenities in Hyderabad, Mumbai & Pune.
Growing a strong channel partner network and generating business from them
Planning and execution of corporate events and new tie-ups to create new business opportunities and increase new client base
Creating brand value and business leads by designing strategies, marketing campaigns and channel events
Interacting with NRI/local clients giving previews, demos and walk through, hence closing deals with effective negotiations
Motivating and training the new joinees and team members to achieve the sales and collection targets regularly
Coordinating between the clients, sales team, customer care and construction team as per the customer’s requirements of product customization
Participating in outdoor events like property fairs to keep up to date with the changing trends of the industry and to track the competition
Contributing to new product designing and organizing the launch
Deliver World Class Customer Service and build customer satisfaction and loyalty.
Provide effective and timely resolution to a range of customer inquiry.
Strive for One Call Resolution of customer issues.
Lead generation and acquisition of new clients through referral program.