Counter Sales Agent
Thrifty Car Rental
Total years of experience :12 years, 11 Months
Handling walking clients, phonetic and international client’s queries.
Assisting and educate the customer on all the policies, legal formalities and terms and conditions of renting a car.
Organizing and Coordinating with Hotels for their guest who wants to rent a car.
Provided customer service, product and process training for all new recruits.
Handle a fleet of more than 3000 cars as well the drivers.
Ensure that all the cars which were scheduled for delivery on the same day, as well the next were serviced and in perfect condition before they were rented out.
Consistently providing perfect customer service including going that extra mile on various occasions.
Ensure that there was punctuality in the deliveries and collections of the vehicles thus providing consistency in the quality of performance of the company.
Complaint management for their concerns
Assisting the team for preparing smooth operations during mall opening and closing hours.
Making sure all safety is used for the staff and customer in the mall.
Receive, stored and issued petroleum products in accordance with U.S. Army standards FM 1067-1, FM 1067-2 and fuel testing manual MIL STD 3004 A.
Performed cold refueling on various types of Military vehicles and equipment, including rotary and fixed wing aircraft.
Responsible for daily control of product quality received and issued, through Aqua Glo testing, API and Gravity testing, temperature, Visual fuel sampling and additive testing using appropriate techniques.
Performed operational maintenance & pre-maintenance check service on all FARP, fuel trucks & relevant equipment (filter separators, fuel pumps, storage tanks, nozzles & strainers, fuel pressure gages, fuel meters, hoses, valves etc.), in accordance with FM 10-67-1, MIL STD 3004A.
Accountable for all daily fuel issued and received on the appropriate military form as requested by client (DA Form 3643).
Gauged daily tanks for estimated amount in accordance with FM 10-67-1.
Receive, stored and issued petroleum products in accordance with U.S. Army standards FM 1067-1, FM 1067-2 and fuel testing manual MIL STD 3004 A.
Performed cold refueling on various types of Military vehicles and equipment, including rotary and fixed wing aircraft.
Responsible for daily control of product quality received and issued, through Aqua Glo testing, API and Gravity testing, temperature, Visual fuel sampling and additive testing using appropriate techniques.
Performed operational maintenance & pre-maintenance check service on all FARP, fuel trucks & relevant equipment (filter separators, fuel pumps, storage tanks, nozzles & strainers, fuel pressure gages, fuel meters, hoses, valves etc.), in accordance with FM 10-67-1, MIL STD 3004A.
Accountable for all daily fuel issued and received on the appropriate military form as requested by client (DA Form 3643).
Gauged daily tanks for estimated amount in accordance with FM 10-67-1.