Restaurant Manager
Lunchroom
Total years of experience :11 years, 1 Months
1. Excellent interpersonal skills in diplomatically way to handle staff and customers.
2. Good oral written communication skills for managing business admin and personnel matters.
3. Team working skills and organizational skills to run a streamline operation.
4. Ability to work independently and confident to make my own decision
5. Taking responsibility for the business performance of the restaurant.
6. Analyzing and plan for restaurant sales level and profitability.
7. Prepare reports at the end of the shift/week including staff control, food control and sales.
8. Set budget or agree them with senior management.
1.Independently handling opening and closing shift, walk through the store before start the business for customers and staff safety.
2.Checking of each & every product before serve to customers, (Uncompromising Quality).
3.Giving at least a goal to each team to drive the sales,
4. Guarantees customers satisfaction by providing excellent service in the area of responsibility
5.Greet and attends to the customers. Maximum time focus in front line to boost the teams
6. Monitors integrity of restaurant operation and provision of services.
7.Responsible for order and receiving of products to make sure no excess ordering and shortages of order during peak hours. (Cost control)
8.Weekly and monthly inventory, daily reports, weekly business summary reports.
9.Participates with operation management teams to originate, plan, develop and implement long and short terms goals
10.Handling the store during the absence or vacation of store manager.
11.Everyday working on financial internal audit food and safety.
12.Maintain proper sanitation, hygiene standards in kitchen and maintain.
1.To assist in managing a specified restaurant to the standards agreed by brand and company.
2.Welcomed to guests in a warm and friendly manner to establish and maintain good customers relation.
3.Conducts tables visit in a absence of the manager, assist to Restaurant Manager inimplementing special promotion and events.
4.Monitoring and ensured high level of cleanliness and maintenance of the restaurant at all time.
5.Daily inspection of staff uniform, Conduct shift briefings in absence of Manager.
Computer applications
Excel, PowerPoint,
independently handling opening and closing shift, checking of each and every products before serve to customers. Giving at least one goal to each team members to drive the sales. Maximum times focus in front line to boost the team. Handling entire team store in absence of manager.