Ge Xu

Purpose:
Build market position and help the organization to remain competitive an grow by locating, developing, defining, negotiating, and closing business relations that will have a major strategic impact on the long-term success of the company.
Sales & Marketing:
• Professionally an effectively employ sales skill to achieve targeted sales;
• Increase the level of sales and close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business
operators.
• Locate or propose potential business deals by contacting potential partners; discovering and
exploring opportunities.
• Effectively communicate with clients via telephone, face-to-face and written communication to
gain commitment to purchase the company’s services;
• Oversee, maintain and upgrade existing Key Client to ensure ongoing customer satisfaction. • Coordinate, manage and resolve account maintenance issues.
• Develop and maintain relationships which benefit both the client and the organization;
• Achieve sales activities within specified time scales as directed by Head of China Desk.
• Develop sales presentations and participate in meetings with clients and external vendors.
• Ensure maintenance and demonstration of accurate knowledge of company’s products,
services, and overall benefit;
• Be aware of organizational growth initiatives regarding market and target customer segments, and the company’s potential to meet customer needs.
• Maintain current and accurate knowledge of competitor products and activities, be able to highlight their disadvantages and recommend and necessary tactical action;
• Provide time-phased, qualified reports on weekly activities and overall achievements;
• Maintain accurate records of client’s database;
• Handle correspondence related to all selling activities.
General Responsibilities:
• Maintain a high standard of personal presentation at all times;
• liaise with other members of the team to actively promote sales opportunities, exchange
information and increase professionalism;
• protects the organization’s value by keeping the information confidential;
• Ensure a safe working area and work procedure in line with the company’s Health and safety;
• Obtain necessary authority for expenses and recode same in line with company policy;
• Undertake any reasonable duties as specified by the Head of China Desk and CEO

Compares prices amongst various vendors in order to make sound purchasing decisions
• Works within a given budget to purchase goods and services for an organization
• Ensures that products are delivered in a timely manner and that the quality of the goods received is
satisfactory
• Negotiates with contractors on price, mode of shipping, and delivery time
• Orders goods such as office supplies on a continuing basis in order to maintain certain inventory levels
• Checks invoice for accuracy and authorize the accounts payable department to issue payment
• Evaluates the performance of certain vendors in order to decide whether or not to continue buying from
them
• Inventories items in order to determine which ones need to be purchased
• Enters data concerning inventory and order amounts into a computer database

Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services) • Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Manage returns of merchandise

• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Prepares sales and customer relations reports by analyzing and categorizing sales information;
identifying and investigating customer complaints and service suggestions.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.

Build and maintain guest experience standards in order to build strong loyalty
• Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
• Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock
rotation
• Implement all merchandising as per the brand’s visual merchandising guidelines.
• Cleaning, prepare stock in hand, participate in inventories.