Regional Sales Manager
Astrophysics Inc.
Total des années d'expérience :19 years, 0 Mois
Astrophysics inc, is an American company with Headquarter in California, USA. Specialized in designing & Manufacturing world most advanced X-ray Screening Solutions.
Regional Sales Manager, Located at the EMEA regional Office based in lebanon, jounieh.
Assigned to Handle English speaking African Countries, with main goal of developing the needs in the countries & increasing our market reach and shares.
Recruiting and managing new Re-sellers.
Building strong relations with Key people in each country.
Conduct Presentations & Training Sessions in each country.
Attend & Exhibit, at major regional security exhibitions.
Designation Chronology:
• Jan 14 - Present: Corporate Sales Team Leader
• Oct 08 - Dec 13: Senior Sales Accounts Manager
Career Accomplishments:
• Revamped the structure of the Sales Team, successfully increasing performance by 25%.
• Initiated idea of Scan To Read via iPad implementation in the National Library of Qatar.
• Established a profit centered commercial relationship with vendors, directly impacting the Vendor Engagement with ABATS and successfully increased sales by 12%.
• Exceeded sales target by accomplishing 113% for the year 2014.
• Continuously achieved above target sales for three years in a row for the years 2010, 2011 and 2013.
• Assisted in successful formulation and implementation of Future Sales Strategy for the years 2013 to 2016.
Key Responsibilities:
• Identifying the changing preferences of the customers while establishing personal rapport to serve them with the desired type of IT solutions directly addressing their business concerns.
• Acting as a mentor for the junior staff members by providing guidance, assisting with the development of sales skills and transferring important product knowledge.
• Developing in-depth plans to effectively develop sales by carefully evaluating the overall competition in the market and changing industry trends.
• Preparing detailed reports to present to the senior management which would help them make well informed strategic business decisions.
• Collaborate with the other teams in the company to ensure the quality of service delivered excels customers set expectations.
• Overseeing development of marketing literature which communicates with the customer and effectively promotes company’s brand image to the highest level.
• Exceeding the assigned business development targets on consistent basis through networking and developing pipelines for future sales.
• Managing customers’ expectations while acting as first point of contact and following up with relevant departments to resolve their issues on priority basis.
• Capturing all opportunities to up-sell and cross-sell products to existing products by providing them highly relevant turnkey solutions.
Key Responsibilities:
• Maintained updated database of customers while segregating them into relevant categories to strategically target as per their requirements.
• Spearheaded all business generation activities by deploying various marketing tactics which would deliver bottom line results for the company.
• Shared business acumen and market knowledge to identify customers’ needs, accordingly offered advice on targeting market segments with promising potential.
• Oversaw and fulfilled all pre and post sales activities including documentation to guarantee smooth business transactions while ensuring customer satisfaction.
• Represented the company in a highly professional manner at various seminars and presentations through well prepared marketing collateral that would generate interest and help gain business.
• Revised the ongoing marketing strategy while working on new sales promotions in order to cater to changing sales tactics of competitors.
• Carried out other important activities as per the requirement of the role like attending trade exhibitions, overseeing preparation of tenders, and managed sales force effectiveness.
Key Responsibilities:
• Oversaw and managed day to day sales activities while interacting with customers to offer products as per their needs.
• Ensured highest level of customer satisfaction by offering answers to all their questions related to pricing, specifications, solutions and special offers.
• Mentored the sales team while identifying star performers to accordingly delegate duties which would help deliver great business results for the company.
• Ensured all promotional events were organized to guarantee maximum return of the investment.
• Oversaw and managed all merchandise related issues through proper follow with vendors.
• Gathered customer feedback and shared that with top management of the company to improve quality
Key Responsibilities:
• Planned and implemented the sales activities to exceed the assigned quote of business to be accomplished.
• Generated leads by calling prospective customers while listening to their particular needs to offer customized solutions.
• Kept a close liaison with the customers while taking care of inquiries, collection of outstanding amounts, and addressing of key concerns raised.
• Worked on developing relationship with new clients while identified and tapped on to potential available within existing customers.
• Ensured carrying out of all administrative tasks related to negotiation of terms while recording sales, invoicing and fulfilled any other documentation requirements.
Other Trainings: • Acronis Sales Certified (Training) • Training Institute: Acronis • Sales Technique - Body Language - Presentation Skills (Training) • Training Institute: Torcho talk • In Vehicles Monitoring System (Solution) Sales Certified - MIX Telematics (Certificate) • Intermec / Honeywell Sales Certified (Training) • DESKO Sales Certified (Training) • DELL Sales Certified (Training) • Apple Sales Certified (Training) • Mastering Online Marketing (Training)
Subjects Studied: - Economic Science.
