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georges el hallak, Operations Manager

georges el hallak

Operations Manager·Nestlé

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 6 years, 5 months

Operations Manager

January 2026 - Present

Nestlé

Dubai, United Arab Emirates

January 2026 - Present

• Managed field operations across a territory of 100+ retail outlets, overseeing a team of merchandisers and supervisors to
ensure full compliance with planogram and execution standards.
• Trained and onboarded new field staff on KPIs, execution standards, and processes — reducing onboarding time and
improving early performance consistency.
• Tracked KPIs including coverage rates, stock availability, and execution quality; designed and implemented corrective
action plans that drove measurable territory improvements.
• Coordinated with sales and supply chain teams to align field operations with demand, eliminating stock gaps in key
accounts.
• Built strong relationships with 100+ store managers to boost product visibility, shelf placement, and in-store presence.

Company industry:
FMCG

Operation&Clinic Manager

January 2025 - January 2026

Luxlife Polyclinic

Dubai, United Arab Emirates

January 2025 - January 2026

• Directed all daily operations of a multi-specialty polyclinic, managing a team of 10+ clinical and administrative staff across
departments.
• Redesigned patient intake and appointment workflows, reducing wait times and improving patient satisfaction.
• Set and monitored individual performance targets for all staff; conducted regular reviews and development plans to
maintain service excellence.
• Monitored P&L, controlled operational costs, and optimized resource allocation — contributing directly to improved
monthly profitability.
• Ensured full compliance with Dubai Health Authority (DHA) regulations and clinic accreditation standards.

Company industry:
Other Healthcare Services

Operations Manager

January 2024 - January 2025

Fam Living Holiday Homes

Dubai, United Arab Emirates

January 2024 - January 2025

• Oversaw operations of a 30+ property short-term rental portfolio, managing housekeeping, maintenance, and guest
services teams to maintain consistently high occupancy.
• Restructured check-in/check-out procedures and guest support workflows, increasing team efficiency and reducing
resolution times.
• Monitored financial performance, controlled costs, and ensured full compliance with Dubai Tourism (DTCM) regulations.
• Maintained high guest satisfaction ratings through proactive issue resolution and quality control across all properties.

Company industry:
Real Estate

Sales Developer – Off-Plan Properties

January 2023 - January 2024

Ellington Properties

Dubai, United Arab Emirates

January 2023 - January 2024

• Developed and maintained a pipeline of international investors and brokers, delivering ROI-focused consultancy to close
high-value off-plan deals.
• Conducted property presentations, virtual tours, and site visits; represented the brand at launch events and exhibitions to
generate qualified leads.
• Consistently met quarterly sales targets through disciplined pipeline management and tailored investment
recommendations.

Company industry:
Real Estate

Business Development Manager

January 2022 - January 2023

Like Home Holiday Homes

Dubai, United Arab Emirates

January 2022 - January 2023

• Grew the rental portfolio from initial stage to 30+ properties by identifying and onboarding high-value units across Dubai.
• Built strategic partnerships with property owners, investors, and hospitality providers; negotiated contracts that optimized
profitability for both parties.
• Implemented digital marketing and data-driven pricing strategies that improved occupancy rates and seasonal revenue.

Company industry:
Real Estate

Business Development Executive

January 2022 - January 2023

Nest&Rest Holiday Homes

Dubai, United Arab Emirates

January 2022 - January 2023

• Secured and onboarded quality short-term rental properties, expanding the active portfolio and strengthening owner
relationships.
• Developed and executed sales and marketing campaigns that increased booking volume and revenue quarter-on-quarter.
• Analyzed competitor pricing and market trends to continuously optimize occupancy and rate strategy.

Company industry:
Real Estate

Sales Executive – Luxury Vehicles

January 2021 - January 2022

Luxury Supercars Dubai

Dubai, United Arab Emirates

January 2021 - January 2022

• Sold high-value luxury vehicles by delivering personalized client consultations, demonstrations, and follow-up —
consistently meeting quarterly targets.
• Built a loyal client base through exceptional post-sale service, generating repeat business and referrals.
• Negotiated deal terms and coordinated with service teams to ensure seamless delivery experiences.

Company industry:
Automotive Dealership & Distributor

Sales Executive

January 2020 - January 2021

Burberry

Dubai, United Arab Emirates

January 2020 - January 2021

• Managed luxury retail sales and client engagement in a competitive market, developing key client relationships that drove
repeat purchases.
• Expanded the customer base through targeted outreach, networking, and in-store events.

Company industry:
Retail & Wholesale
Job role:
Sales

Education

North Lebanon University

January 2011

January 2011

Bachelor's degree, Accounting

Lebanon

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
CONSTRUCTION
Intermediate
CONSTRUCTION
Intermediate
CORRECTIVE MAINTENANCE
Intermediate
CORRECTIVE MAINTENANCE
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
LUXURY GOODS
Intermediate
LUXURY GOODS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate

Languages

English
Beginner
Arabic
Beginner