Senior Operations Manager
Acciona
Total years of experience :14 years, 4 Months
· Strategic Planning: Developing and implementing strategic plans to optimize facility operations, enhance efficiency, and achieve long-term objectives.
· Budgeting and Resource Allocation: Managing budgets, identifying cost-saving opportunities, and allocating resources effectively to meet operational needs while maintaining financial targets.
· Regulatory Compliance: Ensuring compliance with safety regulations, environmental standards, and other relevant legal requirements to maintain a safe and sustainable facility environment.
· Stakeholder Management: Building and maintaining positive relationships with clients, vendors, and internal teams to collaborate on operational initiatives and achieve mutual goals.
· Team Leadership: Leading, mentoring, and developing cross-functional teams to drive performance, foster a culture of excellence, and achieve targets.
· Maintenance Programs: Overseeing maintenance programs to ensure the reliability and functionality of facility systems and equipment.
· Facility Utilization: Optimizing facility space and resources to support the organization's mission and maximize operational effectiveness.
· Collaborating internally with HR, recruiting, procurement, L&D, QHSE, finance, marketing, business development, and tendering departments to ensure cohesive operational alignment and success.
· Contribute to short and long-term organizational planning and strategies.
· Ensure property is rented to fullest capacity by increasing the effectiveness and efficiency in day-to-day operational activities.
· Maintain community appearance and ensure safety and cleanliness.
· Inspect common areas, apartments, and mock apartments frequently.
· Develop resident retention programs and implement policies to the community to ensure resident satisfaction and loyalty.
· Ensure ongoing communications with tenants in the community.
· Study competition and assist in putting in place marketing strategies.
· create long-term relationships with customers and resolve any issue.
· Organize training programs for staff to enhance their skills.
· Ensure the company and clients adhere to contract terms and ensure compliance with external and internal regulations/law
· Supervise the performance of middle management.
· Prepare and/or implement procedures and systems within company guidelines to ensure orderly and efficient workflow.
· Maintain community appearance and ensure safety and cleanliness.
· Contribute to short and long-term organizational planning and strategies.
· Increase the effectiveness and efficiency.
· Demonstrate ability to understand financial goals and ensure that all rents and charges are collected in a timely manner.
· Promote & sell fitness programs.
· Identify prospect of new channels to expand sales.
· Organize and supervise events and competitions.
· Interview and hire trainers of different specialties.
· Manage clients’ training schedules.
· Establish and maintain good relationship with the clients and trainers.
· Ensure on-time collection of payment.
· Design HVAC systems, including load, duct works calculations and drawings.
· Design firefighting systems, including its related calculations and drawings.
· Design plumbing systems, including its related calculations and drawings (water supply, single stack drainage, double stack drainage)
· Meet clients and specify their requirement for each project
· Prepare progress reports for clients to ensure the timeline is met.
· consult with engineering team members to ensure that designs are feasible
· Prepare tender documents for mechanical systems (specs and B.O.Q’s).
· Reply for all raised RFI’s from the contractors during tender stages
· Greet people and guide them to the event venue and monitor visitor’s access.
· Provide general administrative and clerical support.
· Supervise staff performance and allocate them and maintain events timeline.
· Facilitate operations and respond to emergencies and problems.
· Ensure optimum efficiency and compliance with procedures.
