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Ghassan Sakr, Executive Manager / Operations Director

Ghassan Sakr

Executive Manager / Operations Director·ARABIAN PALM CATERING SERVICES

Saudi Arabia

Bachelor's degree, Business Administration - Specialized Hospitality Management

Work experience

Total years of experience: 22 years, 6 months

Executive Manager / Operations Director

July 2017 - Present

ARABIAN PALM CATERING SERVICES

Riyadh, Saudi Arabia

July 2017 - Present

Holding the Company strategy to achieve our goals thru plans and execution.
Arabian Palm Company is
holding the Master Franchise of C HOUSE MILANO in KSA and Bahrain, operating
more than 5 outlets with more than 250 Employee as well developing new Concepts
(Lebanese - Saudi and a Coffee Shop)
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Operations Director

April 2015 - July 2017

AL JUMAIAH GROUP

Saudi Arabia

April 2015 - July 2017

Food and Beverage Operations Director
Holding the group F&B Operations
Restaurant Division:
RIYADH-KSA RIYADH-KSA
(C HOUSE ITALIA) Italian Franchise development and Opening Plan.
Hotels Division:
(Swiss Belhotel KSA - Rose Inn Hotel KSA)
Company industry:
Merchandising
Job role:
Management

Operation Manager

September 2013 - May 2015

MAGNOLIA GROUP

Saudi Arabia

September 2013 - May 2015

Group Operations Manager KSA-Bahrain Holding the group Brand Operation (Just Falafel, Chickenow, Lemonade, Flippin Pizza)
Just Falafel Brand Manager.
Holding the Master Franchise of Just Falafel in KSA and Bahrain. Managing 10 branches and achieved 35 shops in 2014 al over KSA and Bahrain. Selling and managing Sub Franchisee in all over the kingdom. Brand development to penetrate the Saudi Market.
New menu development and shops opening in all over KSA and Bahrain.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Operations manager

December 2012 - October 2013

AL HADDAD GROUP - REEM AL BAWADI

Saudi Arabia

December 2012 - October 2013

Develop the Food and Beverage division in Al Haddad Company
Organizing the Accounting, Purchasing, procurement departments Controlling stocks and workflow
Implementing G5 system F.O.H and B.O.H
Franchise agreement for Reem al Bawadi in Jeddah
Overseas orders, Merging Business Cultures.
Preopening action plan, headcount.
Budget Plan Operation Action Plan
Business Plan
Headcount and Salary Budget
Recruitment for all F&B team.
Recruitments Key Positions from Lebanon as well F.O.H and B.O.H team from
India and Philippine.
Develop the procurement and inventory department.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Manager

May 2012 - December 2012

KALILA restaurant and bakery -Al MATHAAQ Company (Holding the franchise of Semsom Restaurant, Marguerita Restaurant, Square Meter shop)

Saudi Arabia

May 2012 - December 2012

Mobilized the startup and opening of Kalila brand in Jeddah.
➢ Led and managed a crew of 65 candidates allocated between service,
kitchen and logistic crew.
➢ Executed yearly projection budgeting strategies.
➢ Analyzed Food cost parameter and achieved 25% from total revenue.
➢ Involved of the catering operation of the brand.
➢ Develop new food menus in coordination with the executive chefs.
➢ Involved in the marketing development of the brand.
➢ Creating Brand sequence of service, Standard of Operation.
➢ Staff Training program and work flow

Restaurant Manager

February 2010 - April 2010

PAUL restaurant and bakery -AZADEA GROUP Bahrain

February 2010 - April 2010

Directed two outlets "PAUL" and up to 130 Candidates.
➢ Holding "PAUL" operations (Assisting France orders, receiving
shipments, action plans, costing.)
➢ Maintain Franchise Standard.
➢ Cultivated seamless coordination between kitchen and service are staff.
➢ Achieve financial and operation objectives by anticipating requirements,
submitting information for premises budget, Scheduling expenditures,
analyzing variances, managing quality and cost control.

Assistant Manager

December 2008 - February 2010

PAUL restaurant and bakery -AZADEA GROUP Bahrain

December 2008 - February 2010

charge.
➢ Managing “PAUL” Restaurant and bakery
➢ Responsible of Managing, developing and implementing the franchise
systems for the concepts.
➢ We have two outlets all over Kingdom of Bahrain.

Supervisor

January 2008 - November 2008

PAUL restaurant and bakery

January 2008 - November 2008

Managing the floor and the service
➢ Full guest contact
➢ Holding the assistant manager tasks.

Catering Manager

June 2006 - December 2007

Chase Cafe restauran

Lebanon

June 2006 - December 2007

Managing three outlets in “Chase” La Marina Joseph Khoury
• Responsible of planning, implementing, and opening outlets.
• HR department support (recruitment, training, operations

Supervisor

January 2005 - May 2006

Chase Cafe restauran

Lebanon

January 2005 - May 2006

shift leader

June 2002 - June 2004

Managing the Quai restaurant in Chase” La Marina Joseph Khoury Super Schtroumpf Pub & Restauran

Lebanon

June 2002 - June 2004

July 2001 - May 2002

July 2001 - May 2002

Education

AMERICAN UNIVERSITY OF TECHNOLOGY

July 2007

July 2007

Bachelor's degree, Business Administration - Specialized Hospitality Management

Lebanon

GPA (percentage): 80%

GPA (percentage): 80%

American University Of Technology

June 2007

June 2007

Bachelor's degree, Business Administration - Specialized Hospitality Management

Lebanon

Skills

Business Operations Management
Expert
Business Operations Management
Expert
Restaurant Marketing
Expert
Restaurant Marketing
Expert
Food Service Management
Expert
Food Service Management
Expert
RECRUITING
Expert
RECRUITING
Expert
BUDGETING
Expert
BUDGETING
Expert
C
Expert
C
Expert
HUMAN RESOURCES
Expert
HUMAN RESOURCES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
STRATEGIC
Expert
STRATEGIC
Expert
ASSISTANT MANAGER
Intermediate
ASSISTANT MANAGER
Intermediate
MARKETING
Beginner
MARKETING
Beginner
STAFF TRAINING
Beginner
STAFF TRAINING
Beginner
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
Food Service Management
Expert
Food Service Management
Expert
Restaurant Marketing
Expert
Restaurant Marketing
Expert
Business Operations Management
Expert
Business Operations Management
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Recommendations

Georges Gerges

Oct 2012

Oct 2012

Franchise Manager•Manager

Ghassan is highly motivated Restaurant Manager and very ambicious. I recommend him to all my connections.