Regional Account Manager
Regus
Total years of experience :17 years, 1 Months
• (Over) achieve agreed monthly sales and productivity Key Performance Indicators in line with company policy, procedure and pricing guidelines
• Receive inbound calls, & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business.
• Collect, generate, and track customer enquiries from prospect through to closure.
• Manage sales process: lead/enquiry development, schedule sales tours, market and sell all product lines, negotiate and close deals with prospective customers.
• Accurately and efficiently deal with all sales enquiries in a timely manner, and record notes clearly in all relevant CRM systems.
• Collaborate with field-based teams to provide great customer service, accuracy, and quality of information.
• Co-operate effectively with all other sales functions within Regus.
• Proactively cross-sell other Regus products and solutions
• Manage time efficiently to achieve goals related to phone system usage.
• Recommend improvements that will positively impact sales and efficiency.
Effectively communicate region business requirements, interpret broad range of trade and consumer data in order to develop appropriate Trade Marketing plans and activities, identify and analyse market trends in-order to validate or change current and long term company plans.
In-charge of Training of the sales team on Product knowledge.
Negotiate the sale price of vehicles, including any 'trade-in' price for customers' old cars.
Increasing the client base through new clients and acquiring new business
Maintaining relationships with assigned client’s decision makers (Brand or Product Managers, Marketing Managers, Director Marketing General Managers or CEO) and influencers
Engage customers to promote new technologies, develop future business opportunities, and understand customer requirements.
Direct sales of Automobiles
Marketing of company products.
Sales co-ordination of Nairobi Branch
Securing customers for the Bank.
Involved in activation.
Conducted tele sales.
• Studying client’s needs and matching them with appropriate space size.
• Follow-ups on clients to ensure that they are satisfied with the services of the company and receive feedback from them.
• Involved in prospecting for clients, soliciting and procuring business for the company.
Accomplishments
Has helped Regus grow from one center in Kenya now we have seven centers and still growing, in Tanzania from one now we have 3, Uganda from one to 3, Nigeria from one now we have 6, Ghana from one now we have 3 centers.
Helped start up Abson Motors Ltd from one branch in Mombasa to several branches country wide where I sold more than 47 cars
Streamlined the process of clients reimbursement by ensuring timely payments and worked on payments backlogs thus ensuring that no client owed the company i.e. Abson any money and they received their vehicles on time
Helped Start up the sales department in Chery Motors E.A
charge of East and West Africa: (Nov.2012- to current
Key responsibilities
Achieve agreed monthly sales and productivity in line with company policy, procedure and pricing guidelines.
Receive inbound calls, & make outbound calls to existing and prospective customers. Including follow-up calls to qualify and close business.
Collect, generate, and track customer enquiries from prospect through to closure.
Manage sales process: lead/enquiry development, schedule sales tours, market and sell all product lines, negotiate and close deals with prospective customers.
Accurately and efficiently deal with all sales enquiries in a timely manner, and record notes clearly in all relevant CRM (Customer Relationship Management) systems.
Collaborate with field-based teams to provide great customer service, accuracy, and quality of information.
Co-operate effectively with all other sales functions within
Education