Total Years of Experience: 5 Years, 8 Months
August 2014
To November 2015
Receptionist,showroom coordinator,advertising and branding specialist
at Rt group (fastlink,newroz Company)
Location :
Iraq
welcomes visitors personality or on phone, maintaina by following procedures, coordinate logistics of event for direct sales, producing marketing and design
timesecurity
timesecurity
February 2010
To June 2010
medical coordenator
at Top Business Company
Location :
Egypt
Feb2010 till Jun2010
Working at Top Business Company as medical coordination.
Main Responsibilities:
• Make deals between medical, live insurance Company and our under business Companies.
• Make contacts with patients to make sure access service well from insurance companies, especially in the case of death or conduct operations
Working at Top Business Company as medical coordination.
Main Responsibilities:
• Make deals between medical, live insurance Company and our under business Companies.
• Make contacts with patients to make sure access service well from insurance companies, especially in the case of death or conduct operations
April 2009
To September 2009
Call center agent high value customers
Apr 09 - Sep 09 Call center agent high value customers.
Main Responsibilities:
• Provides information to customers, facilitates the resolution of customer complaints& inquiry
• Process and oversees maximum customer satisfaction
• Performs miscellaneous job related duties as assigned
• Ability to analyze and solved problems
• Ability to together data and prepare reports
• Ability to supervise and train staff, including organizing and scheduling work assignment.
• Knowledge of customer standers and procedures.
Main Responsibilities:
• Provides information to customers, facilitates the resolution of customer complaints& inquiry
• Process and oversees maximum customer satisfaction
• Performs miscellaneous job related duties as assigned
• Ability to analyze and solved problems
• Ability to together data and prepare reports
• Ability to supervise and train staff, including organizing and scheduling work assignment.
• Knowledge of customer standers and procedures.
April 2007
To September 2009
at Vodafone Egypt
Location :
Egypt
Apr 07- Sep 09
Working at Vodafone Egypt company as call center high value customer.
Working at Vodafone Egypt company as call center high value customer.
February 2009
To April 2009
Technical support team and hotline Queue Supporting
at Vodafone co
Feb 09 - Apr 09 Technical support team and hotline Queue Supporting.
April 2007
To November 2007
call center agent
at Vodafone Egypt
Location :
Egypt
Apr 07 - Nov 07 As call center agent.
Dec 07 - Mar 08 In campaign department.
Apr 08 - Jun 09 As call center Med value customers.
Dec 07 - Mar 08 In campaign department.
Apr 08 - Jun 09 As call center Med value customers.
September 2006
To February 2007
at BBSA) & Graduate resource program (GRP
Location :
Egypt
SEP 06- FEB 07
Basic Business Skills Acquisition (BBSA) & Graduate resource program (GRP) Cairo, Egypt
Sponsored by the future generation foundation (FGF)
Basic Business Skills Acquisition (BBSA) & Graduate resource program (GRP) Cairo, Egypt
Sponsored by the future generation foundation (FGF)
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