Glaiza Mangampo - Acosta, Office Administrator of Branch Office

Glaiza Mangampo - Acosta

Office Administrator of Branch Office

LG Hausys Middle East

Location
United Arab Emirates
Education
Bachelor's degree, Business Administration
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

Office Administrator of Branch Office at LG Hausys Middle East
  • United Arab Emirates - Dubai
  • My current job since February 2015

• Financial Management
- Preparing report for branch office expenses.
- Petty cash management
- Thoroughly checking of bank transactions and corporate credit card.
• Administrative Management
- All office admin works. (business letter, document transmittal, filing system, LPO, staff attedance, meetings, hotel bookings, replenish office supplies, courier and others as assigned)
• Sales Support
- Assistance to Distributors in documentation, editing, improving of files for proper submission to the client (spec sheet, tech data, others as needed)
- Following-Up payments from Distributor
- Screening incoming inquiries from client

Secretary, Admin Asst. and Document Controller at Habtoor Leighton Group
  • United Arab Emirates - Dubai
  • December 2009 to February 2015

QHSE Dept. Corporate Office
- Assist in the preparation and improvement of all Quality, Safety and Environmental documents (e.g. policies, procedures, presentations) in order to comply with company documentation requirements.
- Consolidate and prepare monthly/quarterly Safety & Environmental Report in order to highlight and monitor every business unit performance. Coordinate in developing database for safety reports to implement an effective reporting system.
- Assisting and completing the pre-qualification/tendering questionnaires related to safety & environmental issue.
- Preparing business correspondence, managing department's petty cash expenditure, maintain filing system, answer and screen office phone calls, arrange committee meetings, coordinate travel requests, meet and greet visitors at all levels of seniority. Provide administrative work and assistance whenever in need

Project/Site Based
- Record and submit all the Inspection Request (MEP and Civil), Non Conformance Report, Field Memorandum and Safety Violation to the consultant making sure that documents are submitted on a timely manner.
- To coordinate, monitor and control the movement, filing and archiving of all technical documents with the objective of ensuring compliance to HLG project management procedure.
- Daily monitoring of project’s outstanding non-conformance and field memorandum report and submit to the parties involved to prepare resolution and rectification plan adherence to project schedule.
- Coordinating and assisting QA/QC Engrs. in closing out NCR’s and Inspection Request to ensure level of compliance towards the procedure and standards.

Customer Service Specialist at IBM Daksh Business Process Services Philippines Inc.
  • Philippines
  • September 2009 to November 2009

- Receives calls from clients
- Handling Airline Reservations
- Maintain solid customer relationship by handling their questions and concerns with professionalism.
- Building rapport with customers through effective and precise communication, assisting them with their inquiries and provide all relevant information.

Data Transaction Processor at Affiliated Computer Services
  • Philippines
  • February 2008 to September 2009

- Handling Healthcare Insurance claims
- Performs data entry, editing and verifying important details into a database.
- Compare data with source documents or re-enter data in verification format to detect errors.
- Verifies work to ensure accuracy and completeness. Performs clerical duties as assigned.

Data Converter at MCM Information Management, Inc.
  • Philippines
  • June 2005 to September 2007

- Provides data entry and verification support to a task or project by operating data entry equipment to code and transcribe data from a source document for a suitable storing, retrieving, processing, and manipulating within an automated system.
- Identify areas for data quality improvement and help to resolve data quality problems through the appropriate choice of error detection and correction.
- Maintain accuracy, completeness and turnaround time.
- Provide office support as necessary.

Education

Bachelor's degree, Business Administration
  • at Lyceum of the Philippines University
  • April 2005

Bayt Tests

ERP Test
Score 62%

Specialties & Skills

Microsoft Office
Databases
Data Entry
Computer literate
Data Entry/Encoding
Adobe Acrobat Professional
Excellent Typing Speed
Database System
Basic ERP System

Languages

English
Expert
Tagalog
Expert

Training and Certifications

HL-CETA Certificate (Certificate)
Date Attended:
March 2012
Valid Until:
March 2012
Dubai Quality Group Certificate (Certificate)
Date Attended:
November 2011
Valid Until:
November 2011

Hobbies

  • Reading books & novel, watching tv series & movies, cooking & exercise