Office Manager
FDC
Total years of experience :5 years, 11 Months
Responsibilities and achievements: \n \nA. Office Manager \n \n- Managing office facilities and staff requirements at all international branches \n- Being in charge of offices’ lease contracts and license renewals \n- Overseeing offices’ maintenance and MEP related works in compliance with JAFZA requirements \n- Arranging for business trip requirements such as visa, ticket and hotel \n- Coordinating staff transportation and catering services \n- Supervising reception centers and managing administrative staff \n- Providing efficient and cost effective solutions on office supplies and maintenance, personnel related expenses such as telecommunication costs, etc. \n \nB. HR \n \n- Renewing/procuring various insurance policies related to medical, group life, EL, property, etc. and securing them at competitive rates \n- Monitoring employee attendance for HR purposes, establishing and maintaining office discipline with this regard and ensuring company compliance \n \nc. Accounts: \n \n- Implementing and executing strategies to manage office expenses in all the branches worldwide \n- Authorizing and processing all the bills, invoices, and expense claims on a monthly basis
a. Sales:
- Managing, developing and sanctioning marketing initiatives linked to specific segments, including the selling of online services
- Managing a diverse range of corporate accounts by employing CRM (Customer Relationship Management)
- Targeting and cold calling local, regional and global companies
- Articulating service benefits to the specific needs of the clients
- Conducting face-to-face meetings with a range of organizations to attract potential customers and secure new business contracts
b. Customer Service:
- Developing and maintaining an effective after-sales strategy
- Training and assisting customers with technical issues concerning website usage and online services
c. Recruitment Consultant:
- Facilitating recruitment managers of major companies in dealing with such HR matters as screening, interviewing and selection
- Providing important and necessary advice for producing an efficient recruitment process, as well as being actively involved in database assessments
- Managing the production of advertising vacancies in national newspapers, designing the advertisements, and communicating with news companies in order to supervise high quality, printed material
d. Administration:
- Managing administrative staff in the absence of the General Manager
- Developing and managing the promotional initiatives (e.g., the production of New Year calendars, greeting cards, and newspaper advertisements)
- Assisting to provide material for website upgrades
- Helping to set up and develop the business, and being fully responsible for locating reliable suppliers
- Managing the whole purchase and procurement process, and being proactively involved in logistical and customs clearance requirements, as well as leading the office administration and HR matters
