Electronics Engineer
Kuwait Documents Technology Co.
Total years of experience :11 years, 6 Months
Challenging job with everyday a lot to learn
• Installation and configuration of Dell/Lenovo Desktops and laptops.
• Transferring of data and user profiles by using cloning software.
• Installation and configuration of HP local and network printers and scanner.
• Providing application support, hardware diagnosis and resolutions for DELL/LENOVO running Microsoft Windows private vendor software.
• Troubleshooting and Maintaining of Dell Desktops. Laptops and Workstations. HP Local & Network Printers and Scanners.
• Provided Helpdesk support on various Microsoft Windows and Vendor software products.
• Identified failing computer devices including hard drives, processors, modems, cables and routers.
• Provided Remote support as well as Field support.
• Filling up assessment as per user’s needs.
• Support for the LAN, Workgroups and WAN.
• Setting up Various scanning methodologies for the as per his demand from network scanner or Photocopier machines.
• Assembling New PC’s as per user demand like Combination of HDD, RAM and Graphics Etc.
• Supporting other team members for the various issues which was not solvable by individual.
• Sharing tough problems with the team and discussion on various Technical issues in field.
• Always updating our self with latest technology in market.
• Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
Worked at MINISTRY OF JUSTICE outsourcing project.
• Installation & configuration of Richoh, Rex-Roatary and other brand of photocopiers.
• Remote support to end users as well as Field support.
• Install, configure and troubleshooting of Multifunctional photocopiers.
• Providing application support, hardware diagnosis and resolutions for Xerox, Kyocera, Brother, Konica Minolta and other Brands on project
• Provided support for hardware and network issues.
• Responding to the users call in least time and solving them in the said period.
• Changing Tonners, Drums, Rollers, developer and various other parts as per their demand & life of expiry.
• Monthly primitive maintenance of Photocopier machines Under Contract and filling up all the requirements to make the machine up 24 Hours.
• Submitting daily reports of machines and call status to the service manager.
• Installation and configuration of attendance management systems and queue Machines.
• Had responsibility to provide support for all the computers and other office machines available in office.
• Training How to Assembled Desktop PC. Installed and configured OS (Win XP & Win7) on assembled & brand system.
• Installed and configured various application software like MS office 2003/07, AutoCAD, Coral Draw, Photoshop and Kaspersky antivirus.
• Guiding and teaching students for various hardware & network Courses.
• Managing various practical workshops and developing practical skills in students.
• Instructions to the students for onsite installation of various networking equipment’s like Computers, laptops, scanners, printers and other office equipments
Master of Science in Electronics and communication
Effective from 12 July 2014 Registration number 5098946.20294937
Date of achievement: 07/09/2014 Certification number: E879-9366 Microsoft License 11089280
Date of achievement: 07/18/2014 Certification number: E885-9992 Microsoft License 11089280
Date of achievement: 07/22/2014 Certification number: E889-2789 Inactive Date: 07/22/2017 Microsoft License 11089280
B.Tech. in ELECTRONICS AND TELECOMMUNICATION ENGINEERING
