FACILITIES COORDINATOR
AL TAYER GROUP
Total years of experience :10 years, 8 Months
Printing of quotation from Facilities Supervisors and raising LPO after approval.
•Updating of data on the Sharepoint-ATG FM
•Raising & Printing of LPOs
•Scan and email LPOs to the vendors
•Parcels (documents) for Head Office
•List of FM Tracking Sheet and Filing sheet
•Coordinating and liaising with a
•Invoices received from Supplier’s to be entered in FM tracking sheet
•Approved invoices submitted to the Finance Department
•Processing of Advance Invoice & Payment
•Posting/Receiving of Invoice in Autoline.
•Submission of Invoices
•Follow-up on payments
•Weekly Team Meeting-Preparing Minutes of Meeting
•ATM FM & Ops Weekly review
•Vendor’s meetings to be arranged and monitored from FM calendar
•Registration of new vendor
•Preparing the PowerPoint monthly report
Answer incoming calls
•Meet and greet customers
•Handle customer inquiries
•Enter and update customer information into system
•Identify and escalate priority issues
•Provide customers with product and service information
•Document all call information according to standard operating procedures
Answer incoming calls and take messages
•Meet and greet guests
•Receive, handle and direct visitors to respective departments
•Receive and distribute incoming mails & couriers promptly
•Update and distribute Master Phone List, Vehicle Listing and Meeting Room Bookings
•Maintain good housekeeping of the entire reception area
•General administrative work
•Other duties as and when assigned
Zabadani Real Estate’s wide range of services helps maximize customer satisfaction with more than 24 years of professional experience in property-related services.
•Managing the MD’s daily agenda, including business meetings, Travel arrangements and personal appointments
•Cover reception and administrative functions.
•Co-ordination with the Sales Department and Clients.
•Maintaining all employee records from the date of joining.
•Coordinating with the developers for the renewal of the Agency Agreements
•Documenting all enquiries and client communication on CRM software.
•Preparing a daily MIS for Management’s review.
•Collating information from the Daily Sales Report of the employees.
•Handling clients who are keen on investing in Indian properties.
•Organizing events at hotels for introducing a new project or a business plan. Preparing the guest list and setting reminders to ensure a successful event.
•Maintaining a timely record of office stationery and ensuring sufficient office supplies at all times.
•Handling petty cash and other accounts related issues.
•Listing of units for sale and resale.
•Organizing Travel Arrangements & Hotel Bookings.
•Assisting in Tenancy Contract Renewals and Sales Co-ordination
•In-charge of the Employee attendance and working on the payroll.
•Organizing vehicle registrations, insurance, renewals and salik payments.
Dealt directly with customers who have done the Cobone online booking either by telephone or personally.
•Responded promptly to customer inquiries.
•Handled and resolve customer complaints.
•Obtained and evaluate all relevant information to handle product and service inquiries.
•Provided pricing and delivery information.
•Performed customer verifications.
•Kept records of customer interactions and transactions.
•Recorded details of inquiries, comments, feedback and complaints.
•Recorded details of actions taken.
•Prepared customer activity reports.
•Maintained customer databases.
•Managed administration.
•Communicated and coordinated with internal departments.
•Followed up on customer interactions.
•Provided feedback on the efficiency of the customer service process.
Set up in 1984 as a subsidiary of 100% nationally owned Al Bawardi Enterprise. An ISO 9001-2000 Certified, Systems Integrator & IT Solution provider for medium and large enterprises. With over 22 years of solid experience, a dedicated team of over 100 highly skilled professionals, three office locations across the UAE and a comprehensive suite of IT solutions and services; ITQAN is well equipped to handle and support various customer needs and requirements
•Covered reception and administration duties.
•Provided first line helpdesk support to customers, log customer calls, schedule engineers for support calls, follow up resolution for open calls till closure.
•Coordinated with suppliers/service providers for spares requisition/repairs of customer equipments and arrange delivery of repaired equipments back to customers.
•Prepared delivery notes and arrange delivery of orders for Dubai customers.
•Administration of Tejari website and forward the sales enquiries posted on Tejari to the Partnership Account Managers.
•To coordinate and independently correspond with customers, internal and external.
•Sending the monthly attendance report to HR and submit expense claim vouchers for GM’s approval.
•Maintaining all hardware project files as per the ISO procedures, giving them the MER numbers.
•Attending internal and external audits and assisting the Quality Management Team.
•Correspondence with sister-concern offices and overseas suppliers on daily basis.
•Co-ordination with the Sales Department and Clients.
•Sales Analysis and preparation of the weekly report
•Handling petty cash and other accounts related issues.
Properties was established in early 2003 and had a worldwide sales network in place to cater to its varied global real estate interests and its expanding investments.
•Covered reception and administrative function..
•Handling petty cash and other accounts related issues.
•Co-ordination with the Sales Department and Clients.
•Listing of units for sale and resale. Supervised the drivers and receptionists.
•Managed the company guest house to ensure bookings did not overlap, house supplies were fully equipped, and payments collected
•Kept a tab on the available stock of office supplies, stationery, office equipment, etc. and made arrangements accordingly.
•Managed customer files and other records in the office.
•Received calls from clients, business partners or workers and followed protocol.
Reading incoming correspondence and reports, screening those items that can be handled personally, and forwarding the rest to management and staff.
•Handled the petty cash and assisted the accounts department
•Covered reception and administrative functions.
•Organizing Travel Arrangements & Hotel Bookings.
•Conducting Interviews and selecting candidates for junior level.
•Taking notes from a manager, preparing a memo or letter and screening emails
•Assisting in Contract renewals and Sales co-ordination.
New Country Medical Supplies is one of the leading companies dealing in pharmaceuticals, para-pharmaceuticals, blood pressure monitors, organic food supplements, vitamins & dietary supplements and other medical equipments.
•Assisting and reporting to the Managing Director on the daily correspondences.
•Handled the petty cash and assisted the accounts department
•Covered reception and administration duties.
•Organizing Travel arrangements & Hotel bookings.
•Documentation of details pertaining to the Government Sector, purchases and dispatch.
•Supervision of junior staff and training new employees.
•Organizing meetings & preparing minutes of meeting.
•Ensure timely and accurate delivery, and pick up of important office material.
Cover reception and administrative functions.
•Issuing Gate passes for visitors.
•Issuing visitor badges and jackets to maintain security procedures for the warehouse.
a financial organization dealing in different kinds of investment schemes, online stock exchange (NSE & BSE Online Trading), Agent of Unit Trust of India
