GUL NAY

General Manager at Emirate China Commercial Centre LLC

• United Arab Emirates - Abu Dhabi
• My current job since November 2012

RETAIL SECTORS
LAST SERVING WITH A REPUTABLE RETAIL/WHOLE SALES BUILDING MATERIALS COMPANY (ECC HOLDING) AS A GENERAL MANAGER IN ABU DAHBI.
Honesty and work hard always paid off. There is nothing impossible. Took the challenges and tackle them to the ground. When team is happy with you they make the company grow. Good customer service formula works. Yours smile cost you nothing but makes difference.


Objective: Seeking senior level (General Manager, Area Manager, Showroom Manager, and Business Development Manager) career opportunity with a growth oriented organizations where varied experience and competencies can add value to organizational capabilities for achieving corporate objectives.
Where I could use my experience and get rewarded ultimately.

Competencies:
• Administrative skill - Sales management - Leadership Communications skills
• New product line/expansion - Background in import and sales - Business development
• Client account management - Strategic objective execution - Analytical Skills
• Contract negotiations - Good customer relations - Cost reduction - Distribution management
• Employee scheduling - Promotions - Expense Control - Honest and hard-worker
• Interpersonal skill - Control labor cost - Stock control - Hand on computer
• Office equipment - Purchasing - Quality management - Service quality improvement
 Sales analysis - Team player - Troubleshooting the issues - Excellent Organizational skills
 Capable of prioritization of schedules - Communication, time management
 Customer Service Oriented - Negotiation skills - Results - Oriented
 Supply chain administration and Procurement strategies
 Global and strategic Sourcing
 In-depth knowledge of business how to run it smooth, profitably and control the complete flow of work.
PROFESSIONAL EXPERIENCE

GENERAL MANAGER
Emirate China Commercial Center. LLC UAE
From Dec. 22, 2012 to present.

I am working as a General Manager for the above Company dealing in Building Materials, Furniture, Home Accessories, Tools and Machinery and much more. There is staff of over 150 employees working for this company. I am responsible to answer directly to the CEO. The following Departments fall under me:

Showrooms Department, Out-Door Sales Department, HR. Department, Purchase Department, Finance Department, Logistic & Delivery Department and Maintenance Department.

Deliverables & Contribution:
 Conduct Procurement, Estimating and Tendering information management system evaluations, Identify gaps to develop and design related systems and procedures for improvement.
 Conduct work simplification and measurement studies
 Prepare operations and procedures manuals for efficient and effective operations
 Review the utilization of Existing ERP (SAP) policies and procedures and suggest improvements to streamline workflow and achieve better control and safeguard company’s interest.
 Study work problems and procedures, such as organizational change, communications, and information flow, integrated work process methods, inventory control, or cost analysis. Analyze data gathered and develop solutions or alternative methods of proceeding.
 Confer with personnel concerned to ensure successful functioning of newly implemented systems and procedures.
 Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
 Develop and implement records management system for filing, protection and retrieval of records and assure compliance with program
 Work across the enterprise and within the company’s partners and customers to motivate and lead new changes.
 Directing organization’s activities to achieve financial and trading targets, quality, culture and legislative adherence.
 Initiates and coordinates development of action plans to penetrate new markets.
 Generating Maximum revenue and maintain strong relationship management with both B2B, B2C custom