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Gulam Ahamed Bujaruk, IT Business Analyst

Gulam Ahamed Bujaruk

IT Business Analyst·Qatar Airways

Qatar

Master's degree, General Management

Work experience

Total years of experience: 10 years, 8 months

IT Business Analyst

October 2023 - Present

Qatar Airways

Doha, Qatar

October 2023 - Present

● Collaborated with the product owner to define and prioritize a quarterly roadmap that delivered 100% of the
strategic business objectives.
● Engaging actively in solution review discussions, offering insights, and collaborating on the best approach to address
business needs and market expectations.
● Identified and addressed user pain points and enhance analytics, resulting in a 20% increase in user satisfaction.
● Guided the product owner in making critical product decisions, leading to increase in product adoption. Maintaining a well-organized product backlog, ensuring items are clear, prioritized, and aligned with product goals.
● Reviewed and approved test scripts, identifying and resolving potential defects before product release.
● Prioritizing user stories and tasks within the sprint backlog to maximize value delivery.

Company industry:
Airlines
Job role:
Information Technology

Business Analyst

July 2022 - October 2023

Ecolab(EDC)

India

July 2022 - October 2023

● Co-ordinate with 5 onshore and offshore teams, facilitating seamless collaboration and ensuring timely project delivery.
● Provided actionable feedback on design mock-ups and storyboards resulting in improvement in design accuracy and alignment with functional requirements and non-functional requirements.
● Worked with stakeholders for defining product pipeline, release goals and timelines.
● Fully participated in all Scrum ceremonies, to ensure the selected tasks align with key business objectives.
● Created epics and refined user stories including acceptance criteria, ensuring clear and concise business requirements for architects and engineers within the team.

Company industry:
IT Services
Job role:
Information Technology

Business Analyst

October 2021 - July 2022

SpurTree Technologies

Bengaluru, India

October 2021 - July 2022

● Delivered sprint outcomes to customers, leveraging feedback to enhance product satisfaction.
● Support quality assurance team members in test scenarios and ensure quality and integrity of overall solution and customer experience.
● Led UAT sessions, identifying and resolving 5% of issues before product release.
● Facilitated requirement gathering sessions by conducting client interviews, workshops, and brainstorming sessions with technical teams.
● Collaborate with the digital team to define the Epic for the product.

Company industry:
Software Development
Job role:
Information Technology

Project control services senior analyst

March 2019 - September 2021

Accenture - India

Bengaluru, India

March 2019 - September 2021

● Project Management: Led comprehensive End-to-End project progress reviews, evaluating execution plans, progress reports, deliverables, and other relevant factors
● Process Improvement: Reduced manual work and improved accuracy through process automation.
● Served as functional support for troubleshooting and performed gap analysis to identify areas of improvement.
● Maintained a well-organized and up-to-date central repository (document management) for all project documents.
● Eliciting and analyzing business needs to produce detailed functional specifications.

Company industry:
Software Development
Job role:
Information Technology

IT Business Analyst

November 2015 - February 2019

Cocoslabs Innovative Solutions PVT. Ltd. (PIXUATE)

Bengaluru, India

November 2015 - February 2019

● Streamlined operations by implementing RPA solutions, eliminating 50% of manual task processing time and significantly increasing productivity.
● Conducted root cause analysis on communication breakdowns within the business processes to enhance overall clarity and prevent future occurrences
● Actively contribute to the design of the user interface to significantly customer satisfaction
● Conducted gap analysis within project plans, in order to eliminate implementation issues.

Company industry:
Software Development
Job role:
Information Technology

Education

Christ College

January 2023

January 2023

Master's degree, General Management

India

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Executive MAB in General Management

TCE College of Engineering and Technology VTU

January 2011

January 2011

Bachelor's degree, Information Science

India

GPA (percentage): 64.03%

GPA (percentage): 64.03%

Skills

Project Coordination

Expert

Stakeholder Management

Expert

Business Analysis

Expert

Documentation

Expert

Requirements Gathering

Expert

CUSTOMER RELATIONS

Expert

DOCUMENTATION

Expert

PROJECT MANAGEMENT

Expert

TEAM MANAGEMENT

Expert

AGILE

Expert

BUSINESS ANALYSIS

Expert

DATA MANAGEMENT

Expert

DECISION MAKING

Expert

DELIVERY

Expert

DESIGN

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Certifications
Certified Scrum Product Owner
Nov 2022 - Nov 2024

Hobbies and interests

Cooking