Admin cum Receptionist
Luxe Cars
Total years of experience :13 years, 10 Months
Supervise and coordinate activities between suppliers and customers.
Online marketing of cars.
Deal with banks and insurance companies.
Prepare reports and documents on the computer.
Ordering office supplies.
Meeting and greeting clients.
Answering calls and customer queries.
Receive and sort mails.
perform other duties as required.
National Bank of Ras Al Khaimah (RAKBANK)
➢ Sales Executive -Motor Insurance - Nov 2012- Apr 2013
Scope of work -
a) Receiving and verifying documents for Motor insurance applications according to bank standards.
b) To process inquires by Phone, Fax, Email and personal visits in relation to company business.
c) Performing a detailed analysis of customer's previous motor insurance.
d) Analyzing customer relationships within the organization.
e) Analyze / underwrite within delegation of authority and service level agreement.
f) Processing of new and clearing pending applications
g) Handling the delivery of finalized Motor Insurance documents to customers through emails and courier.
h) Track and updating of Motor insurance applications on system.
i) Reporting weekly targets and achievements to higher management.
j) Entering all data into system with maximum accuracy and standardizations.
Received an intensive training course on "Anti-money laundering", "Islamic Life Insurance and Investments" and "Team Building" conducted by RAKBank.
Gitex - SUMSUNG
➢ Team Leader - TV Panels (2011)
Scope of work -
a) Tracking everyday sales.
b) Update the team members about latest promotions going on in other retailers.
c) Keeping track of the break time of team members so it does not affect BAU.
d) Splitting up the targets within the team so as to achieve the brand goals.
e) Tracking individual targets.
Gitex - HTC
➢ PROMOTER - HTC Phones (2010)
Scope of work -
a) Working at the main stall.
b) Convincing and educating customers.
c) Providing live demo to help customers get hands on experience
d) Keep track of sales in all the retailers.
e) Keep a track of FOC's to be given along with the purchased product.
Gitex - JACKY'S ELECTRONICS
➢ Promoter - HP Laptops (2009)
Scope of work -
a) Convincing and Educating the customer.
b) Making the sale and closing the deals.
c) Providing the after sales services.
d) Tracking the FOC's.
Conducted a study based on "The importance of knowledge management of the banking industry in Dubai, U.A.E." as a part of a final year specialization requirement to attain my BBA degree in May 2010.
➢ Graduated with a BBA Degree with a CGPA of 3.03 on 4 (Specialized in Human Resource) from MANIPAL UNIVERSITY DUBAI in 2010.
➢ GULF INDIAN HIGH SCHOOL, DUBAI. Passed H.S.C (Commerce) with Distinction [2005 - 2007].