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Shouq Khalaf, IT & Telecommunications Operations Technician

Shouq Khalaf

IT & Telecommunications Operations Technician·the arbor school

United Arab Emirates

High school or equivalent, tourism

Work experience

Total years of experience: 3 years, 4 months

IT & Telecommunications Operations Technician

January 2024 - Present

the arbor school

Dubai, United Arab Emirates

January 2024 - Present

Supporting daily technical operations Handling computer systems and technical communication Assisting in improving
workflow efficiency

Company industry:
Accounting

Insurance Officer

February 2023 - January 2024

gargash insurance

Dubai, United Arab Emirates

February 2023 - January 2024

Managing insurance transactions Communicating with clients Organizing records and data

Company industry:
Insurance & TPA

Education

Zayed education complex

January 2022

January 2022

High school or equivalent, tourism

United Arab Emirates

GPA (percentage): 87%

GPA (percentage): 87%

Skills

BUSINESS EFFICIENCY
Intermediate
BUSINESS EFFICIENCY
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CONTINUOUS IMPROVEMENT PROCESS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
TECHNICAL COMMUNICATION
Intermediate
TECHNICAL COMMUNICATION
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

Arabic
Native Speaker
English
Expert