Executive Assistant to ME Regional Head
Metlife Alico
Total years of experience :9 years, 11 Months
Executive Assistant to ME Regional Head, Metlife Alico
Oct 2012-Till date
MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs, serving 90 million customers. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe, the Middle East and Africa.
* Complete a broad variety of administrative tasks for the Regional Head including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
* Plans, coordinates and ensures the Manager's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Manager's time and office.
* Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Manager, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
* Provides a bridge for smooth communication between the Manager's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
* Works closely and effectively with the Manger to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
* Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, and other tasks that facilitate the Manger's ability to effectively lead the company.
* Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Complete a broad variety of administrative tasks for the Regional Head including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
Plans, coordinates and ensures the Manager's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Manager's time and office.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Manager, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the Manager’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
Works closely and effectively with the Manger to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, and other tasks that facilitate the Manger's ability to effectively lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Executive Assistant to Head of Asset Management, SHUAA Capital plc.
Jun 2006 - Jun 2012
SHUAA Capital is a public shareholding company incorporated in the United Arab Emirates in 1979. The company was established to promote investment opportunities within the broader Middle East and North Africa region. It is licensed and regulated as a financial investment company by the UAE Central Bank.
* Provide secretarial and administration support to the Managing Director.
* Open and browse incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations. Appropriate arrangements are made to check progress
* To organize and manage diary for the Head and ensure that they are prepared in advance for all meetings and visits, and that appropriate time is allocated in accordance with priorities.
* Draft correspondence and other documents as is required.
* Set up and maintain manual and computerized information filing system.
* Carry out research into specific subjects as required and prepare outline reports as appropriate.
* To carry out these and any other duties within the scope of the post flexibly and with full regard to the confidential nature of the post.
Executive Facilities - Secretary/Personal Assistant, Motorola MEA
Mar2004-Jul 2006
Motorola is a global leader in providing integrated customer solutions in communications and embedded electronics.
My role as the Personal Assistant to the Facilities Manager is multi tasked and requires me to perform all the following duties during the course of the day.
Secretarial Skills: Correspondence, Monthly reports, Reporting audits, Minutes of meetings, Arabic-English translation, Hotel booking co-ordination for business visitors to Dubai, Diary Management and Travel arrangements. Proof read Arabic and English correspondence. Provide general secretarial assistance to the Facilities Manager.
Purchase: Fulfill Buyer Approval activities for Non Project related spend through Motorola's Global e Procurement Application, TIGERS
Placing orders, approving orders, preparing catalogues for preferred suppliers and regular updating of suppliers.
Conference Meetings: Setting up conference call and net meetings, conference room management and set up, organizing the catering from outside caterers for conferences, screen and sound system management and procurement.
Fire Warden Management: Arranging training, ordering materials, updating manuals
Diploma in Human Resource (CIPD) - Dubai Collage University of Basrah, Iraq: B.A. English Literature
Wally Range School, Manchester UK