Hadeel Sultan, Executive Assistant to Regional Head

Hadeel Sultan

Executive Assistant to Regional Head

Metlife Alico

Location
United Arab Emirates - Dubai
Education
Diploma, Human Resources
Experience
7 years, 7 Months

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Work Experience

Total years of experience :7 years, 7 Months

Executive Assistant to Regional Head at Metlife Alico
  • United Arab Emirates - Dubai
  • October 2012 to April 2014

MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs, serving 90 million customers. Through its subsidiaries and affiliates, MetLife holds leading market positions in the United States, Japan, Latin America, Asia, Europe, the Middle East and Africa.

 Complete a broad variety of administrative tasks for the Regional Head including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
 Plans, coordinates and ensures the Manager's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Manager's time and office.
 Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Manager, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
 Provides a bridge for smooth communication between the Manager’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
 Works closely and effectively with the Manger to keep him well informed of upcoming commitments and responsibilities, following up appropriately.
 Successfully completes critical aspects of deliverables with a hands-on approach, including drafting letters, personal correspondence, and other tasks that facilitate the Manger's ability to effectively lead the company.
 Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Executive Assistant to Head of Asset Management at SHUAA Capital plc.
  • United Arab Emirates - Dubai
  • July 2006 to June 2012

SHUAA Capital is a public shareholding company incorporated in the United Arab Emirates in 1979. The company was established to promote investment opportunities within the broader Middle East and North Africa region. It is licensed and regulated as a financial investment company by the UAE Central Bank.

 Provide secretarial and administration support to the Managing Director.
 Open and browse incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations. Appropriate arrangements are made to check progress
 To organize and manage diary for the Head and ensure that they are prepared in advance for all meetings and visits, and that appropriate time is allocated in accordance with priorities.
 Draft correspondence and other documents as is required.
 Set up and maintain manual and computerized information filing system.
 Carry out research into specific subjects as required and prepare outline reports as appropriate.
 To carry out these and any other duties within the scope of the post flexibly and with full regard to the confidential nature of the post

Education

Diploma, Human Resources
  • at University of Dubai
  • July 2012

University of Dubai, U.A.E: Diploma in Human Resources

Bachelor's degree, English Literature
  • at University of Basrah
  • March 2000

B.A. English Literature

Specialties & Skills

Administration
Asset Management
Management
Capital
ARRANGEMENTS
ASSET MANAGEMENT
CORRESPONDENCE
ORGANIZE CONFERENCES
PROGRESS
SECRETARIAL
TELEPHONE

Languages

Arabic
Expert
English
Expert