Hadi Baddah

▪ Develop and create compelling content for social media and websites.
▪ Ensure content aligns with brand voice, messaging, and marketing goals.
▪ Develop and create campaigns for social media.
▪ Create marketing strategies for social media accounts.
▪ Monitor social media channels for trends, conversations, and opportunities.
▪ Collaborate with other team members, such as graphic designers, to enhance content with visuals.
▪ Communicate with clients to clearly understand their needs.
▪ Conduct comprehensive research to identify key influencers in the industry, focusing on the needed niche.
▪ Support the development and execution of public relations strategies.
▪ Conduct keyword research and optimise website content for improved search engine ranking.
▪ Coordinate companies' participation in international exhibitions such as PLME Dubai and Sial Paris.

▪ Develop and implement strategies to enhance client relationships and drive customer loyalty.
▪ Act as the main point of contact for clients, providing prompt and effective communication and addressing their inquiries and concerns.
▪ Build and nurture relationships with key stakeholders within client organisations to understand their business needs and objectives.
▪ Collaborate with internal teams, such as sales, and customer support, to ensure seamless service delivery and customer satisfaction.
▪ Conduct regular meetings, presentations, and reviews with clients to assess their satisfaction levels and identify areas for improvement.
▪ Proactively identify opportunities to upsell or cross-sell additional services to clients, increasing revenue and client retention.
▪ Monitor market trends, competitor activities, and industry developments to provide insights and recommendations for enhancing client relationships.
▪ Prepare and deliver reports and presentations to management, highlighting key client metrics, performance, and growth opportunities.
▪ Develop and maintain a comprehensive client database, documenting interactions, preferences, and key account information.